Unable to upgrade from 384.4_2

[Danixu]

Hello,

I've a router Asus RT-AC87U that is using the Merlin firmware from a long time ago. The latest update that I was able to do was the 384.4_2, and now every time I try to update the router it say that is working on it, but at end it kepts on 384.4_2 firmware.

Firstly I thougth that maybe was a problem with 384.5 firmware, but now that I've the same problem with 384.7 and 384.7_2, so I'm starting to think that maybe is a problem with the update feature of my Router.

I don't know if cares, but my signatures were updated:
2.096 Updated : 2018/07/22 02:00

Is there any way to force the update of the Firmware?

Thanks!

 

[AndreiV]

Have you read the release notes? Have you reset the router?

 

[joegreat]

Is there any way to force the update of the Firmware?

I had also some issues in the past when I wanted to jump to a newer version on my 87U devices.

My solution was to remove all USB devices, do a factory reset and and a minimal config - then the firmware update worked.
Of course you loose all your settings, but it's anyway good to do a factory reset (after update to the new version).

The forceful way would be via rescue mode and using the firmware recovery tool - but I would not recommend, it as you anyway need to do the factory reset after the update.

 

[Danixu]

Have you read the release notes? Have you reset the router?

I've read the most of release notes and I've not seen anything about reset the router or I will not ask for this. Anyway I've searched for reset, restart and factory words on changelog and there's nothing about it.

I had also some issues in the past when I wanted to jump to a newer version on my 87U devices.

My solution was to remove all USB devices, do a factory reset and and a minimal config - then the firmware update worked.
Of course you loose all your settings, but it's anyway good to do a factory reset (after update to the new version).

The forceful way would be via rescue mode and using the firmware recovery tool - but I would not recommend, it as you anyway need to do the factory reset after the update.

I'll give a try, but is a bit annoying to have to reconfigure the entire router.

Thanks to both. Maybe one day I'll reset it.

Greetings.