Wifi disconnecting in iPad Pro M2

[Kanchan Ray]

I have 2 Asus AX92Us in a mesh with all out-the-box setup. The iPad Pro M2 keeps disconnecting the internet every 10-12 min - then takes a min or so to resume connection. The Wifi icon stays - the internet or intranet does not work. I have checked - the other devices on the same router stay connected without issues - so, not an general wifi connectivity issue. I tried the iPad on another network with Asus AC5300 - that somehow didn't have any issues. Any pointers? The issue is visible when I watch Netflix or Prive Video - it just stops for a min or so - even browser etc. does not work!

 

[L&LD]

Have you reached out to Apple? Or to an Apple forum?

 

[Kanchan Ray]

Have you reached out to Apple? Or to an Apple forum?

Reached out here first - next stop is Apple support (forum didn't have much)

 

[L&LD]

Sorry, I can't offer more. But you did get a bump to your thread.

 

[John Fitzgerald]

I have 2 Asus AX92Us in a mesh with all out-the-box setup. The iPad Pro M2 keeps disconnecting the internet every 10-12 min - then takes a min or so to resume connection. The Wifi icon stays - the internet or intranet does not work. I have checked - the other devices on the same router stay connected without issues - so, not an general wifi connectivity issue. I tried the iPad on another network with Asus AC5300 - that somehow didn't have any issues. Any pointers? The issue is visible when I watch Netflix or Prive Video - it just stops for a min or so - even browser etc. does not work!

Did you hard reboot the iPad?

 

[tgl]

Did you hard reboot the iPad?

Dunno about that, but I have heard tales that doing "Forget this network" in Settings and then re-entering the wifi information can help.

Another thing that'd be good to do is look into the router's system log to see if it notices anything when this happens.

 

[sfx2000]

Resetting "Network Settings" generally cleans thing up...

Settings -> General -> Reset -> select reset network settings there...

Make sure your iPadOS is current - as of 2/12/23 it is 16.3 - 16.3.1 is rumored to be out soon