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ZenWiFi AX (XT8) wireless backhual constantly falls back to 2.4GHhz with abysmal connection speed

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Regular Contributor
Used to be able to maintain a steady "Good" level 5GHz-2 connection to other XT8 nodes. Now it falls back 2.4GHz all the time dispite restarts, and the security camera connectes to it reports no connection a lot more often.

Send the unit back for repair in ASUS's self-service repair service portal (for PRChina area), one week later got a new (refurbished?) one. Talked to no human beings during the entire process. Only cost is the shipping the unit to the repair center.

Pretty good customer service IMO.

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