JoSmittyCan
Occasional Visitor
I setup AiProtection and tested the Malicious Sites Blocking feature. I found that it works fine at blocking, but I never receive the alert emails.
For test, I used a website that is known to be a scamming site ("elongives[dot]org") and Tread Micro does indeed block it as expected (I get the Trend Micro "Dangerous Page" error). Note that Microsoft Edges blocks it too, but you can click on "Continue to the unsafe site (not recommended)" and then Trend Micro blocks it.
Looking at the Router's web page, I see the count increasing (confirming it did block the page), but I never receive the alert email.
For the Alert Preferences, I created a dedicated Gmail account, with 2FA and created an application password which I then used to configure the router email settings. Immediately after setting up the email parameters in the router, I received a confirmation email in my Gmail account : "This is for your mail address confirmation and please click below link to go back firmware page for configuration". So this confirmed the router could successfully use the email account settings (email and password) to send an email.
So I thought everything was ready. But for some reason, no actual alert email ever go through. I tried multiple times accessing that scamming website, saw the router counter increase, but no email. I checked in the Gmail spam folder, no email is coming in.
I also tried rebooting the router (accessing the bad website again, etc.), and that didn't help either.
I have the RT-AX5400 with latest (stock) firmware (version 3.0.0.4.388_23785).
Is it possible the emails are only sent once a day or hours later?
Any help is welcome ...
Jo S.
For test, I used a website that is known to be a scamming site ("elongives[dot]org") and Tread Micro does indeed block it as expected (I get the Trend Micro "Dangerous Page" error). Note that Microsoft Edges blocks it too, but you can click on "Continue to the unsafe site (not recommended)" and then Trend Micro blocks it.
Looking at the Router's web page, I see the count increasing (confirming it did block the page), but I never receive the alert email.
For the Alert Preferences, I created a dedicated Gmail account, with 2FA and created an application password which I then used to configure the router email settings. Immediately after setting up the email parameters in the router, I received a confirmation email in my Gmail account : "This is for your mail address confirmation and please click below link to go back firmware page for configuration". So this confirmed the router could successfully use the email account settings (email and password) to send an email.
So I thought everything was ready. But for some reason, no actual alert email ever go through. I tried multiple times accessing that scamming website, saw the router counter increase, but no email. I checked in the Gmail spam folder, no email is coming in.
I also tried rebooting the router (accessing the bad website again, etc.), and that didn't help either.
I have the RT-AX5400 with latest (stock) firmware (version 3.0.0.4.388_23785).
Is it possible the emails are only sent once a day or hours later?
Any help is welcome ...
Jo S.
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