Recent content by GhostriderZ85

I understand where you are coming from, but when you release a new product, it is expected to work at launch, IT IS NEW is not an excuse for releasing a broken product. I know that it is a trend now to release a broken hardware and software then fix it later, and as long as WE keep on...

Folks with ac87 will be pissed if this ships with a working mu-mimo and link aggregation out of the box

Lol, i have the same issue with my ac3200, i just ignored it, my upload speed isn't that fast so i know it is not accurate, i'm on the latest official firmware

I just talked to asus USA CSR, explained my situation, then asked me if he can place me on hold, i said sure, waited for an hour, next thing i know i got transfered to canada customer service and talking to a rude CSR, he told me that i have to call USA customer service, i was like, WTH? i...

Perhaps not in this forums but in overclock.net asus is known for their crappy customer service, way beyond terrible

Yeah, there are lots of post in the interwebs about asus, bestbuy, amazon, newegg, etc. Accepting returns of the rt87u/r way past 30 days of purchase.

The 5ghz issue can easily be proven, i have an ac3200 and r7000 that works perfectly, plus this forum itself with a bunch of people having the same issue. we are talking about small claims court which doesn't let these big corporations to take their lawyers, i'll say i'll get my money back...

Nothing indicates a case that can be sued? A promised feature that can't be implemented isn't a case? A broken 5ghz band that no matter how many times i get an RMA i will still get the same broken 5ghz, not a case?

LOL @ "for good will" It's not for good will, it's to protect them from being sued because of promised features that they can't implement such as mu-mimo and port teaming. Plus, we have 3 years warranty right? You know, to return a defective product and get a good functioning replacement...

I just bought an asus ac3200 and it's trouble free! Now i'll try to get my money back and return my year old ac87u. I'll report back.

Ill answer your bullet points 1. Yes the hardware is there, software is not. Asus states the router is mu-mimo capable and it will be enabled in the future update. Is it enabled yet? NO. As simple as that. 2. that is not an excuse not to enable a promised feature. We are sure that mu-mimo...

I still have the 5ghz disconnect issue with this firmware. So far my android shield tv is the only one that can connect to 5ghz without any issue which is godsend because i use this shield for plex client connected to my hdtv. Galaxy note 4 and iphone 6 disconnects, laptop and desktop with...

If you guys think that the TOS, EULA, TOA, or whatever you wanna call it supercedes the law, you are hugely mistaken. You guys think that "NO RETURN NO EXCHANGE" clause in the terms will prevent consumers from returning product?

L&LD, i could argue that when i bought the router, i have no ac devices yet to test it out, and expecting that the AC band will just work when i get AC devices in the future, consumers are not expected to do their research and google things out before buying things, yes it's good to be proactive...

Yes i agree, mu-mimo capability means both hardware and software is fuctional, not just hardware, that is just plain stupid. This is like buying a router that is CAPABLE of WIFI, but then finding out that WIFI doesn't work because the software/firmware that operates it doesn't work. that won't...