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Recent content by lightmaster

  • SNBForums Code of Conduct

    SNBForums is a community for everyone, no matter what their level of experience.

    Please be tolerant and patient of others, especially newcomers. We are all here to share and learn!

    The rules are simple: Be patient, be nice, be helpful or be gone!

  1. lightmaster

    Solved New Fiber PPPOE service, Router "Connected" but no internet.

    My problem ended up being that the static IP address I was assigned for my broadband modem was not in the IP pool on their end for use with the new fiber service. The issued me a new static IP, I power cycled everything, and it started working. Ultimately, issue was that the tech's that did the...
  2. lightmaster

    Release ASUS RT-AC87U Firmware 3.0.0.4.382.52545 - 2021/05/18

    Almost 7 year old model still gets not only security update but also some bug fixes. This is one of the reasons I love Asus and their routers.
  3. lightmaster

    Solved New Fiber PPPOE service, Router "Connected" but no internet.

    I guess they must have logged in with diagnostic credentials, not mine, so they got a dynamic IP for that connection and it worked. The second technician that came out and figured it out first tried with his laptop and then with their diagnostic router, both times using my credentials and he...
  4. lightmaster

    Solved New Fiber PPPOE service, Router "Connected" but no internet.

    I asked for at least the 3 days of no internet to be free, they said that "short" amounts of downtime are expected with the upgrade and they will not be reimbursing for it. Short my a$$.
  5. lightmaster

    Solved New Fiber PPPOE service, Router "Connected" but no internet.

    Finally got a technician to come out here to see for themselves what's going on. Turns out the static IP I was using is only for their copper lines. The new fiber lines need a different subnet. They assigned me a new static IP and it's all working now. Pisses me off that we had to wait almost 3...
  6. lightmaster

    Solved New Fiber PPPOE service, Router "Connected" but no internet.

    With WAN Connection Type => Automatic IP, it gives an error message about the ISP's DHCP server is not functioning properly. Also, in PPPoE mode, I do get the Static IP that I pay for, so that means it is in Bridge Mode and passes routing and Public IP to my router, right?
  7. lightmaster

    Solved New Fiber PPPOE service, Router "Connected" but no internet.

    Yes, forgot to add that to the post. I did do a factory reset of the router and only changed the WiFi SSID/password, routers LAN IP, and the PPPoE username/password. I did power down both the router and ONT for 1 minute, to no effect. Got frustrated before work and just pulled the power on both...
  8. lightmaster

    Solved New Fiber PPPOE service, Router "Connected" but no internet.

    My ISP upgraded us to fiber into the home service (with a new fiber modem/gateway in bridge mode). The diagnostic router they had was able to connect over PPPoE and got internet service, so they said their hardware was good and left. My Asus GT-AX11000 running Merlin WRT version 386.2_4 is...
  9. lightmaster

    Configure custom DNS/hosts entry in GT-AX11000

    Can you do that with the stock Asus firmware?
  10. lightmaster

    Configure custom DNS/hosts entry in GT-AX11000

    I have an Asus GT-AX11000, which from my understanding eliminates any possibility of installing Merlin-WRT and making this task trivial. :( My Asus router advertises itself as the DNS for all devices on my network. I'd like to be able to set a custom DNS entry for local devices such that...
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