Recent content by Satchnz

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    RT-AX82U loses connection to some devices (not internet)

    Sadly my speaker lost Alexa again so the above was not the fix ☹️.
  2. S

    RT-AX82U loses connection to some devices (not internet)

    So far, so good for this week. But I’ll probably jinx it by posting this update…
  3. S

    RT-AX82U loses connection to some devices (not internet)

    For Alexa to be faulty, it would have to be faulty in my two Bose devices which is unlikely. I’ll try disabling the Alexa skill and re-enabling as you suggest. Thanks.
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    RT-AX82U loses connection to some devices (not internet)

    That link is to a Bose Soundbar 500, but regardless, I cannot find anything that mentions issues with Alexa?
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    RT-AX82U loses connection to some devices (not internet)

    The speaker doesn’t have Ethernet. I don’t have Alexa set up on my router as I don’t have a need to do so. I’m going to swap the Bose speaker with an Amazon Alexa device which sits next to my router (the Bose speaker normally lives in an upstairs bedroom - with other Wi-Fi devices that don’t...
  6. S

    RT-AX82U loses connection to some devices (not internet)

    Unfortunately not. Alexa has failed again on my Bose Home 500 speaker, but still Wi-Fi connected. Factory reset made zero difference.
  7. S

    RT-AX82U loses connection to some devices (not internet)

    All my Bose products are up to date. Updates are released fairly regularly and the two devices I’m having issues with are still currently sold.
  8. S

    RT-AX82U loses connection to some devices (not internet)

    Ok, have turned it off. Why is it better to be off?
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    RT-AX82U loses connection to some devices (not internet)

    I think the only Wi-Fi direct device I have is my printer.
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    RT-AX82U loses connection to some devices (not internet)

    I’ve just done a complete factory reset of the speaker and set it up from scratch. I’ll see how that goes. None of my Amazon Alexa devices ever have issues. I’ve even got an Echo Show 5 next to my Bose Soundbar on the lounge. Alexa on the soundbar frequently stops working yet the Echo Show 5...
  11. S

    RT-AX82U loses connection to some devices (not internet)

    No, the Bose Home Speaker 500 is an Alexa enabled speaker. Alexa is built in.
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    RT-AX82U loses connection to some devices (not internet)

    Alexa is run via Wi-Fi on Bose speakers. Something really weird is going on but I doubt I’ll be able to get to the bottom of it sadly.
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    RT-AX82U loses connection to some devices (not internet)

    I don’t think the iPhone version of that app shows other signals? Regardless, in the location I’m talking about, only Alexa keeps failing on my Bose speaker. The very same device still continues to receive a Wi-Fi signal and operates correctly. The Wi-Fi signal is plenty strong enough. Thanks...
  14. S

    RT-AX82U loses connection to some devices (not internet)

    Thanks for your response. I don’t think the signal is weak as other devices in the same location are fine. Plus the Bose speaker is still connected to the network and will play music streamed from the internet. It’s just Alexa that stops working frequently. I’ve got the Wi-Fi Analyser app but...
  15. S

    RT-AX82U loses connection to some devices (not internet)

    So I guess no one has any ideas about this?
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