Hi
I have an Asus RT-AX58U which was using PPPoE with Zen, my previous ISP.
Today, I have changed to Toob and despite confirming before the change that I could still use my own router and WiFi system, when I contacted them for my username and password, they advised they only use DHCP!
They also advised this was 'plug and play' once DHCP was set.
'WAN/Internet Connection/Basic Config/WAN Connection Type' was 'PPPoE'
changed to 'Automatic IP' and left all default settings. No internet connection.
But 'General/Network Map/Internet Status reports 'Your ISP's DHCP does not function properly.'
Most of the internet links relating to this issue refer to connection issues or router timeout. As the Toob router works perfectly, so there is not an issue with connections or the service.
I have tried various fixes, such as updating the Merlin firmware (minor update) but I can't seem to get my router connected to Toob.
I have all my hard wired LAN equipment on fixed IP addresses as I find this to be more convenient when debugging issues.
As the router default is 192.168.1.1, and that appears to be the norm, I assume the DHCP allows Toob to assign my WAN connection to their own server DHCP, though I may be wrong!
It may mean I have to change the default to DHCP as well, if so, then how do I do that? (this would mean changing all my LAN equipment too as thay are also on fixed IP settings!)
Does anyone know what could be responsible for the failure to connect, and how I might be able to setup this router for a DHCP ISP connection?
Regards and thanks
I have an Asus RT-AX58U which was using PPPoE with Zen, my previous ISP.
Today, I have changed to Toob and despite confirming before the change that I could still use my own router and WiFi system, when I contacted them for my username and password, they advised they only use DHCP!
They also advised this was 'plug and play' once DHCP was set.
'WAN/Internet Connection/Basic Config/WAN Connection Type' was 'PPPoE'
changed to 'Automatic IP' and left all default settings. No internet connection.
But 'General/Network Map/Internet Status reports 'Your ISP's DHCP does not function properly.'
Most of the internet links relating to this issue refer to connection issues or router timeout. As the Toob router works perfectly, so there is not an issue with connections or the service.
I have tried various fixes, such as updating the Merlin firmware (minor update) but I can't seem to get my router connected to Toob.
I have all my hard wired LAN equipment on fixed IP addresses as I find this to be more convenient when debugging issues.
As the router default is 192.168.1.1, and that appears to be the norm, I assume the DHCP allows Toob to assign my WAN connection to their own server DHCP, though I may be wrong!
It may mean I have to change the default to DHCP as well, if so, then how do I do that? (this would mean changing all my LAN equipment too as thay are also on fixed IP settings!)
Does anyone know what could be responsible for the failure to connect, and how I might be able to setup this router for a DHCP ISP connection?
Regards and thanks
