Asus RT3100 with Merlin firmware...Unable to delete Old VPN data

[aaronac8]

I have an ASUS RT3100 with Merlin firmware 384.5. I am changing my VPN provider from PIA to NordVPN. When I try to configure NordVPN under VPN client, my PIA entries are not deleted even after I reset the router to "factory defaults." I have tried going into recovery mode and uploading the Merlin firmware again, resetting the router by pressing the reset button for more than 5 seconds, and uploading the ASUS firmware then overwriting it with the Merlin firmware; but the PIA entries keep reemerging.

Does anyone have any idea how I can definitively remove ALL PIA enteries so I can start fresh with NordVPN?

Thanks

 

[ColinTaylor]

Try reformatting the JFFS partition.

 

[aaronac8]

How do I do that? Can I brick my router by doing this reformat?

 

[ColinTaylor]

No it won't brick your router.

Log into the router and go to Administration > System and select Yes for "Format JFFS partition at next boot". Apply the change first and then reboot.

Sometimes you have to do it twice .

 

[aaronac8]

I did it twice, but still have the PIA configuration entries...

 

[ColinTaylor]

Can't you just over-type the old entries with the new ones for NordVPN?

 

[aaronac8]

when I import the ovpn file from NordVPN, it will not overwrite the PIA files

 

[Grisu]

try a factory reset with initialize.

 

[aaronac8]

Did a 30-30-30 hard reset, factory reset, and GUI reset and still have the same problem. Now my internet light continues to be a shade of red with an error stating that the ISP DHCP is not working. I think there is a problem with the router because if I bypass the router my internet is fine.

 

[aaronac8]

I was able to correct the internet light problem. However, I still can not get rid of the PIA settings....which show up in ALL Client profiles. Any ideas on how to totally wipe out Merlin and reinstall with a clean slate?

 

[RMerlin]

There's a "Default" button on the OpenVPN client page.

 

[aaronac8]

I tried that with no luck.

 

[RMerlin]

I tried that with no luck.

Then your browser must be auto-filling it.

 

[aaronac8]

How do I remedy that?

 

[aaronac8]

It just starting working....I dont know what I did....strange

 

[aaronac8]

I was using chrome and then I switched to microsoft edge browser....now it seems to be ok

 

[aaronac8]

I figured it out. I have the LastPass extension on my chrome browser with automatically fill login information enabled. When I uncheck this feature, the problem goes away. Hopefully, this will help someone else with this problem.

Thanks to all who gave there input