AX6600 firmware mismatch

[bmans]

I have three Asus AX6600 routers - I guess they are also known as XT8. I set them up about 15 months ago as a router connected to the modem and two nodes. On the Asus app I could see them as that configuration and what devices were connected to each. I am a real novice when dealing with the network.

I recently had a note to update the firmware. I waited until no one was using a computer so it wouldn't interfere with any work being done. Since then I have lost internet reliability in the extremes of the network where I had good signal strength prior to the upgrade. Today I opened the Asus app to see if I could see if there was a problem. I only saw the router connected to the modem. When looking at the devices connected I saw the other two routers were connected the same as the Apple TV and the computers using WiFi.

The two nodes were fast flashing blue on the indicator leds. I did a reset per the Asus website but no change. I then did a hard reset per the website and no change. I suspect the firmware did not successfully complete on the nodes that are no longer nodes. I don't see how to look at what firmware version they are running since they don't show up as nodes. I took the IP address and tried that in a browser window but got a message it couldn't connect. Now only one shows in the list of connected devices.

Can someone give me some kindergarden-level instructions on what to do? I am at a total loss at this time.

Thank you!

 

[OzarkEdge]

I have three Asus AX6600 routers - I guess they are also known as XT8. I set them up about 15 months ago as a router connected to the modem and two nodes. On the Asus app I could see them as that configuration and what devices were connected to each. I am a real novice when dealing with the network.

I recently had a note to update the firmware. I waited until no one was using a computer so it wouldn't interfere with any work being done. Since then I have lost internet reliability in the extremes of the network where I had good signal strength prior to the upgrade. Today I opened the Asus app to see if I could see if there was a problem. I only saw the router connected to the modem. When looking at the devices connected I saw the other two routers were connected the same as the Apple TV and the computers using WiFi.

The two nodes were fast flashing blue on the indicator leds. I did a reset per the Asus website but no change. I then did a hard reset per the website and no change. I suspect the firmware did not successfully complete on the nodes that are no longer nodes. I don't see how to look at what firmware version they are running since they don't show up as nodes. I took the IP address and tried that in a browser window but got a message it couldn't connect. Now only one shows in the list of connected devices.

Can someone give me some kindergarden-level instructions on what to do? I am at a total loss at this time.

Thank you!

Assuming the router is updated and running, you could try recovering each node as a standalone router (disconnected from your network) and then add them as nodes to the router AiMesh.

Download the current firmware to a PC, wire the PC only to a node, button reset the node, browse to router.asus.com to quick setup the node just enough to get into the webUI, confirm/upload the firmware, reset that firmware to its defaults, and then login to the router webUI to add the reset node to the router AiMesh. etc.

OE

 

[bmans]

Assuming the router is updated and running, you could try recovering each node as a standalone router (disconnected from your network) and then add them as nodes to the router AiMesh.

Download the current firmware to a PC, wire the PC only to a node, button reset the node, browse to router.asus.com to quick setup the node just enough to get into the webUI, confirm/upload the firmware, reset that firmware to its defaults, and then login to the router webUI to add the reset node to the router AiMesh. etc.

OE

I have downloaded the firmware onto a different PC and have attached one of the nodes to the network plug on the computer to the WAN slot on the node. With power on the node i depressed the reset with a paperclip until the led went out. The node rebooted.

With the node connected to the laptop I get the main system router when I type router.asus.com. I will try again with the main router shut off.

Contacted their support and have it resolved. I had to make one of the nodes be the main and then reconnect each node individually.

Thanks to all!

 

[OzarkEdge]

I have downloaded the firmware onto a different PC and have attached one of the nodes to the network plug on the computer to the WAN slot on the node. With power on the node i depressed the reset with a paperclip until the led went out. The node rebooted.

With the node connected to the laptop I get the main system router when I type router.asus.com. I will try again with the main router shut off.

Contacted their support and have it resolved. I had to make one of the nodes be the main and then reconnect each node individually.

Thanks to all!

To login to a router's webUI, wire the PC only to its LAN port, not its WAN port... the PC is a LAN client.

OE