How do I install Merlin without option for Manual Update ... ARGH

[Sam Bazzell]

I have RT-AX86U Pro
3.0.0.6.102_34349-g805dff6_403-gd851b (latest)
After 4 months of ownership, no more 5Ghz
I'm trying to see if Merlin will fix the issue
Under Administration --> Firmware Upgrade, I don't have the option "Manual Firmware Update : Upload"
like I did with my previous 68U
40 years using computers and I'm ready to become Amish. ARGH. Help please

I'm using
Linux Mint + Firefox + Ublock Origin

I've tried (but didn't work)
Factory Reset + Clear Settings
A different OS and browser without an ad-blocker (Windows 10 + Chrome)
Disabling auto updates (thanks bennor)

 

[bennor]

Been a while since using stock 3006.102 firmware, but did you disable/turn off the auto update feature in the stock firmware, if there is an option to disable it? Maybe disabling auto update will cause the manual update option to show up.

 

[bbunge]

I have RT-AX86U Pro
3.0.0.6.102_34349-g805dff6_403-gd851b (latest)
After 4 months of ownership, no more 5Ghz
I'm trying to see if Merlin will fix the issue
Under Administration --> Firmware Upgrade, I don't have the option "Manual Firmware Update : Upload"
like I did with my previous 68U
40 years using computers and I'm ready to become Amish. ARGH. Help please
I've tried Factory Reset + Clear Settings

I would try a factory reset and reconfigure. The worst that can happen is the router will be bricked in which case you can RMA the router for a new one under warranty. If it comes back up and everything works you can make the choice to try Merlin firmware. I've spent the last hour or so setting up and configuring the Merlin 3006.102.5 beta 3 and it is working well but I likely have a more complex LAN than you. The Asus firmware works very well for most.

 

[Sam Bazzell]

Thanks bennor and bbunge. Same problem. Im assuming no more 5 GHz due to hardware failure. Given its only 4 months old and under warranty, can I expect a brand new unboxed Asus 86U Pro or do they usually attempt repair ?

 

[NightOwl3261]

Referb...unless out of referbs, then new.