Intermittent connection problems with my RT-AX86U Pro

[BooBox]

Does the problem go away when you reboot the modem? If not, next time it happens, connect a computer directly to the modem and reboot it and see if the problem goes away. If it does, is the router. If it doesn't, it's something before the router, probably spectrum. Cable ISPs gaslight customers all the time. I know because I used to work for one. I swear I never did any of the gas lighting but I heard others all the time. Not even fully intentional either. It's just that ingress is hard to track down so it's swept under the rug a lot.

 

[TedW]

For now... I inserted my older AC88U in between the modem and my AX88U Pro... Will see if it drops the wan connection or not. I'm trying to minimize impact to my overall network. I could wire a pc directly to the modem if it comes to it, but that brings everything else down.

 

[TedW]

For now... I inserted my older AC88U in between the modem and my AX88U Pro... Will see if it drops the wan connection or not. I'm trying to minimize impact to my overall network. I could wire a pc directly to the modem if it comes to it, but that brings everything else down.

Update... Issues persisted after placing an AC88U between the Spectrum modem and my AX88U Pro. BUT... when I ran my wired network directly off the AC88U connected to the modem... the WAN drops stopped. That was enough info for me to begin to suspect the RT AX88U Pro... so I did a full reset on the AX88U Pro... and... haven't had a WAN drop since.