Hey guys new here but this seems to be the collaboration forum for smart network guys lol - sorry for the long post!
I'm not a network guy, only infrastructure, but anyway I bought the 16000 and set it up with a 3 node Asus Zen XD4 AiMesh. It's all working good, I created an IoT network as I have a handful of IoT devices. Every IoT device I have connects to the IoT network with no issues except these X-Sense sensors. Not sure if anyone has any experience or if there's some setting I'm missing but I first tried to change the WiFi, it finds the new network says its changed and then when I go back into the device, its still on the old network (which doesn't exist anymore btw) and still using the old IP.
I removed the device and then tried re-adding it. Scanning their QR codes don't work at all as they just time out and when I manually enter it in the app, it says connected to device, connected to wifi and then when reaching out to their cloud server it never says successful yet it adds the device. Then it shows the device as offline with no wifi settings saved. These devices only turn on wifi once every 11 hours unless it detects something. These are the SC07's. I also have these SC01s which are mini smoke detectors and these things don't connect at all and never get added.
I actually contacted their support and they are baffled as well. I also tried to use my phone as a hotspot to eliminate the router as the culprit but its the same thing which makes absolute zero sense to me. I asked support if these devices are a "setup once and never use again" device but they didn't like my joke. They are sending me one unit to test with out of the box but I really can't see never being able to change wifi on these things. One more note, I had a TP-Link AX11000 previously and that's how I got them connected originally but on the regular 2.4 network. Here's my current settings for my 2.4 network - also IoT's are like the only things using this network as all my real devices are using 5g/6g or otherwise hard wired. I also was on stock asus firmware and flashed to merlin to see if it made a difference. Thanks in advance!
I'm not a network guy, only infrastructure, but anyway I bought the 16000 and set it up with a 3 node Asus Zen XD4 AiMesh. It's all working good, I created an IoT network as I have a handful of IoT devices. Every IoT device I have connects to the IoT network with no issues except these X-Sense sensors. Not sure if anyone has any experience or if there's some setting I'm missing but I first tried to change the WiFi, it finds the new network says its changed and then when I go back into the device, its still on the old network (which doesn't exist anymore btw) and still using the old IP.
I removed the device and then tried re-adding it. Scanning their QR codes don't work at all as they just time out and when I manually enter it in the app, it says connected to device, connected to wifi and then when reaching out to their cloud server it never says successful yet it adds the device. Then it shows the device as offline with no wifi settings saved. These devices only turn on wifi once every 11 hours unless it detects something. These are the SC07's. I also have these SC01s which are mini smoke detectors and these things don't connect at all and never get added.
I actually contacted their support and they are baffled as well. I also tried to use my phone as a hotspot to eliminate the router as the culprit but its the same thing which makes absolute zero sense to me. I asked support if these devices are a "setup once and never use again" device but they didn't like my joke. They are sending me one unit to test with out of the box but I really can't see never being able to change wifi on these things. One more note, I had a TP-Link AX11000 previously and that's how I got them connected originally but on the regular 2.4 network. Here's my current settings for my 2.4 network - also IoT's are like the only things using this network as all my real devices are using 5g/6g or otherwise hard wired. I also was on stock asus firmware and flashed to merlin to see if it made a difference. Thanks in advance!
| 2.4 GHz |
| Enable Radio : Yes |
| Enable wireless scheduler: No |
| Set AP Isolated: No |
| Roaming assistant: Enabled Disconnect clients with RSSI lower than : -70dBm |
| Hide SSID: No |
| Wireless Mode: N only b/g Protection: Checked |
| 802.11ax / WiFi 6 mode: Disable If compatibility issue occurs when enabling 802.11ax / WiFi 6 mode, please check: FAQ |
| WiFi Agile Multiband: Disable |
| Target Wake Time: Disable |
| Bluetooth Coexistence: Disable |
| Enable IGMP Snooping: Enable |
| Multicast Rate(Mbps): Auto |
| Preamble Type: Long |
| AMPDU RTS: Enable |
| RTS Threshold: 2347 |
| DTIM Interval: 1 |
| Beacon Interval: 100 |
| Enable TX Bursting: Disable |
| Enable WMM: Enable |
| Enable WMM No-Acknowledgement: Disable |
| Enable WMM APSD: Disable |
| Optimize AMPDU aggregation: Disable |
| Modulation Scheme (WiFi 5): Up to MCS 7 (802.11n) |
| Airtime Fairness: Disable |
| Multi-User MIMO: Disable |
| Explicit Beamforming: Disable |
| Universal Beamforming: Disable |
| Tx power adjustment: Performance |
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