Hi,
About a week ago, I recently installed the latest Merlin firmware (384.19 for AC68U) on my Asus router which was previously running stock Asus firmware.
Was running fine until my kid tried to login to his webex classroom (stuck at "connecting"). Tried to troubleshoot further and the problem seems to happen on all machines in my network (wired or wireless).
We also discovered the webex connection (google webex test) works immediately when we connect using a VPN. If I disconnect the VPN, webex connections stop working again.
Since I suspected the new firmware, I reverted back to the Asus firmware (3.0.0.4.386.40558) and it also fixes the problem as does (3.0.0.4.386.41634).
I couldn't figure out the cause, but I figured I would post in case others experience similar issues.
About a week ago, I recently installed the latest Merlin firmware (384.19 for AC68U) on my Asus router which was previously running stock Asus firmware.
Was running fine until my kid tried to login to his webex classroom (stuck at "connecting"). Tried to troubleshoot further and the problem seems to happen on all machines in my network (wired or wireless).
We also discovered the webex connection (google webex test) works immediately when we connect using a VPN. If I disconnect the VPN, webex connections stop working again.
Since I suspected the new firmware, I reverted back to the Asus firmware (3.0.0.4.386.40558) and it also fixes the problem as does (3.0.0.4.386.41634).
I couldn't figure out the cause, but I figured I would post in case others experience similar issues.