I have this box since Feb and I have to say it has not been the greatest of experiences. I was originally attracted to the featureset as it was the only box in its price point that incorporated the high number of LAN ports.
Unfortunately it appears that this platform needs significantly more bake time as it is very glitchy and prone to crashing. I have gone through 3 RMAs plus 1 initial replacement at the brick&mortar due to inexplicable crashes that support attributes to hardware issues. Not sure if it is the newness of the Cavium CPU, the software, the general manufacturing quality or a combination thereof, but I am ready to chuck it out the window. The current box is now hard locking at least 3 times a day now, requiring a hard reset. This is not so bad if the recovery time is reasonable, but 15-20min before LAN-WAN traffic can pass is rediculous.
What is most disappointing personally is that this is part of their Prosafe line, which is more geared for the non-residential segment and which I had great success with in the past in terms of quality. Of course not helping matters is the fact that there appears to be a problem now with the Netgear support portal (support.netgear.com/kb.netgear.com) throwing up SQL erros whenever I try to pull up my open tickets to update for the past 2+ days. this is not inspiring any confidence in the company.
To be fair, when it works, it does what it is supposed to, although in a somewhat clunky way. At that price point, the slow interface and non-optimized layout is something I can live with. More problematic is the lack of what I perceive to be certain commonsense features and gaping non-configureable or misleading security settings. Again, for the price point and the use in smaller environment is one of those things that you hold your nose and deal with.
Features don't matter if the platform is not stable enough for the features to actually be used. I would be willing to forgo all of the VPN stuff (what good is a secure pipe if it keeps collapsing due to endpoint failure ?) if the hardware can stay up and just perform the dumb wire transport stuff. All of my services is already secured point to point anyway so that aspect is not as important to me. Understand that the last statement is only applicable to me and other people's mileage may vary.