Don't bother, everything apart from their actual product is dog sh*t.
Worst customer service, worst knowledge articles, worst live chat.
Even on my ac86u (i checked last night) I get an extra 10 percent speed by using router pro udp which uses two cores.
When I was check their logs it appears they used a modded version of openvpn to make this dual core utilisation work.
But yeah, love their product, hate their customer service and awful general attitude.
(Removed racial slurs. -RM)
Removed racial slurs
@RMerlin ?
Definitely not - stereotyping possibly but with valid reasoning.
I was referring to poor customer service as a standard from French companies - it's not a racial slur, it's a worldwide fact and references to experiences not nicknames/slurs.
I'm assuming you just umbrella put it down as a racial slur due to the categorisation in moderation because there were no racial slurs uttered or nicknames given.
I live in France, love the French and their friendly disposition but in my experience, I have had consistently poor customer service vs other EU countries, the UK, and the US.
Likewise, so has a large portion of the western world including the French, who consistently take the mickey out of their companies!
The French are world leaders in many, many things, customer service not being one of them.
I was highlighting my experience with Astrill to be alike to customer service received as a whole in France, which is not something you expect from a US company.
HOWEVER,
I do understand your want to keep the forum free of any stereotypes that could offend people
Just thought the categorisation was a little extreme all things considering.