Voxel [ORBI RBK50 (RBR50,RBS50)] Losing connectivity after power outage

[dakial]

Hi,

I had a power outage last week and since them I'm getting lots dropping connectivity (aka, can't connect to the internet) through the Orbi. The ISP router seems to have the connectivity (WAN led green) but no connection reaching my internal endpoints.

When checking Orbi (Voxel V9.2.5.2.25SF-HW) it says internet is alright but when I enter the WAN tab and press "test" I get a 404 return (as it probably can't reach the server for testing). The connectivity restores when I power cycle both the ISP router and the Orbi Router (RBR50)

Do any of you had similar situation? What would be the recommended course of action here?

Thanks!
Daniel

 

[L&LD]

Power down all equipment by pulling the power plug from the box itself and the AC wall plug too. Leave the power button in the 'on' position. I would also unplug all LAN/WAN and USB devices too from all networking devices (modem/ONT, switches, and all other wired devices too), and leave everything unplugged for at least 2 minutes or more (I would leave it off for 60+ minutes, if possible).

Afterward, plug in the modem/ONT. Wait for it to fully power up and connect to your ISP. Plug in the WAN cable of the router to both the modem/ONT and the router, and then power on the router. Wait until it is fully powered up before plugging in the LAN cables to each switch/wired device and turning those on in turn too.

If this doesn't solve anything, I would be doing a full reset to factory defaults and then a minimal and manual configuration to see if the issue is resolved.

If the issues still continue, the following link may help you determine if the hardware is damaged and you require new equipment at this point.

Merlin on ASUS ax86U Question

I have an ASUS AX86U and contemplating the installation of Merlin firmware. The DDNS settings on the AX86U are limited to select dns providers. If I install Merlin, will I have more flexability (choices) with the DDNS Settings? Thanks in advance!

www.snbforums.com

 

[dakial]

Power down all equipment by pulling the power plug from the box itself and the AC wall plug too. Leave the power button in the 'on' position. I would also unplug all LAN/WAN and USB devices too from all networking devices (modem/ONT, switches, and all other wired devices too), and leave everything unplugged for at least 2 minutes or more (I would leave it off for 60+ minutes, if possible).

Afterward, plug in the modem/ONT. Wait for it to fully power up and connect to your ISP. Plug in the WAN cable of the router to both the modem/ONT and the router, and then power on the router. Wait until it is fully powered up before plugging in the LAN cables to each switch/wired device and turning those on in turn too.

If this doesn't solve anything, I would be doing a full reset to factory defaults and then a minimal and manual configuration to see if the issue is resolved.

If the issues still continue, the following link may help you determine if the hardware is damaged and you require new equipment at this point.

Merlin on ASUS ax86U Question

I have an ASUS AX86U and contemplating the installation of Merlin firmware. The DDNS settings on the AX86U are limited to select dns providers. If I install Merlin, will I have more flexability (choices) with the DDNS Settings? Thanks in advance!

www.snbforums.com

Thanks L&LD
Tried just that and also corrected somethings that were misconfigured on my network:
- Enabled Daisychain: For some reason (old age?) I forgot my RBS50 where in this topology.
- Disabled Traffic Meter: As I saw in the last Voxel firmware update thread that some connectivity of bug happens when it is on together with DSP.

Let's see if it holds.

Cheers and thanks for taking the time to help!