Hello all,
I have had this router for about a year. No issues for the most part...when new a firmware came out I would update it.
I do not have any complex configurations in place. About a month or so ago I would get sporadically poor performance up and down...and as quick as it would come it would go. I suspected the ISP and shrugged it off.
In the past two weeks it was more persistent and I really started taking notice in the last few days.
I started by speed testing, that seemed ok 30/5 on legacy Time Warner. I then ran some tests pinging google on a continuous ping. Everything seemed ok at first and then the latency would spike from 15-30ms to 500-800ms...this cycle was pretty constant. Good for about 30 seconds and then a 10 second burst of high latency.
I checked everything I could, rebooted modem, rebooted router...powered off modem and router...waited 5 minutes.
It didn't matter the issue would quickly return. Wireless and wired had the same symptoms. I started narrowing it down where I would plug my laptop directly into the modem and it would appear to get a constant ping latency (15-30ms).
I focused on the router (firmware 3.0.0.4.382_50470)...and what settings could be off. I hadn't made any config changes forever.
Ultimately I decided to initialize and reset up the router.
Post setup I ran the same basic ping test and now I am happy to say without doing anything else the sustained ping tests over the last 2 hours have an average ping of 21ms.
My question is why would this router need to be initialized in order to maintain a decent internet latency?
Is there anything I can do for additional troubleshooting if this comes back?
Does anyone know of any issues related to this most up to date firmware?
I did a fair amount of googling to see if someone else was experiencing the same symptoms but I couldn't find anything concrete.
Thanks for the read!
Lee
I have had this router for about a year. No issues for the most part...when new a firmware came out I would update it.
I do not have any complex configurations in place. About a month or so ago I would get sporadically poor performance up and down...and as quick as it would come it would go. I suspected the ISP and shrugged it off.
In the past two weeks it was more persistent and I really started taking notice in the last few days.
I started by speed testing, that seemed ok 30/5 on legacy Time Warner. I then ran some tests pinging google on a continuous ping. Everything seemed ok at first and then the latency would spike from 15-30ms to 500-800ms...this cycle was pretty constant. Good for about 30 seconds and then a 10 second burst of high latency.
I checked everything I could, rebooted modem, rebooted router...powered off modem and router...waited 5 minutes.
It didn't matter the issue would quickly return. Wireless and wired had the same symptoms. I started narrowing it down where I would plug my laptop directly into the modem and it would appear to get a constant ping latency (15-30ms).
I focused on the router (firmware 3.0.0.4.382_50470)...and what settings could be off. I hadn't made any config changes forever.
Ultimately I decided to initialize and reset up the router.
Post setup I ran the same basic ping test and now I am happy to say without doing anything else the sustained ping tests over the last 2 hours have an average ping of 21ms.
My question is why would this router need to be initialized in order to maintain a decent internet latency?
Is there anything I can do for additional troubleshooting if this comes back?
Does anyone know of any issues related to this most up to date firmware?
I did a fair amount of googling to see if someone else was experiencing the same symptoms but I couldn't find anything concrete.
Thanks for the read!
Lee
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