I have the same problem but only when I try to remotely update the firmware, when I do the procedure locally it upgrades just fine.
This is happening for some time now (the last 3 or maybe 4 firmware versions I had to be on site to upgrade them),
in the past I use to upgrade the F/W remotely all the time with no problem.
I have used all the browsers that are out there, incognito, privet windows, disable firewalls in the routers and can't find a solution.
If someone can point my to the right setting that I can make to remotely update the firmware of my RT-AX88U I would be obliged.
Also the same thing is happening on my three DSL-AC68U that are running on Gnuton firmware, at first I thought that it was something related to his version of the Merlin+dsl modem F/W but after I bout the RT-AX88U and installed
386.3_0 the same thing happened when I try to remotely upgrade to
386.3_2 . (I had to go on site and locally do it)
For the record, all the devices have identical settings and no USBs attached so there is definitely some setting that is messing with the remote upgrade.
Any help would be appreciated
Thanks in advance.