RT-AX92U 3.0.0.4.388_23763 Firmware Disables Internet Through WiFi

[esfu]

Hi,

I have an ASUS Router in Mesh mode. The router model is RT-AX92U, and the current firmware is 3.0.0.4.388_23763 and it also happened with previous firmware 3.0.0.4.388_23749.

From the time this firmware was installed automatically, my router has not transmitted internet using WiFi. All WiFi connections say "Connected. No Internet."

If I use LAN ports for connection, the internet works fine.

If I use Internet Speed to check the ISP's Internet, it shows the full ISP speed for both uploads and downloads.

However, despite being connected to the internet, checking for a firmware upgrade from within the router GUI shows "The router is checking the ASUS server for the firmware update," followed by "The router cannot connect to the ASUS server to check for the firmware update. Please download the latest firmware from the ASUS Product Support Site and manually upgrade. Check on FAQ for more instructions."

Why does the internet not work through WiFi with this firmware? (No problems before this update)

Why does the ASUS Router firmware not connect to the ASUS servers to check for a firmware upgrade, despite having internet connectivity (as demonstrated by Speed Test using the router GUI)?

Regards,

 

[degrub]

Did you try a factory reset and manual configuration after the firmware change ?
Only way to start from a known "clean " state.

 

[ColinTaylor]

Why does the internet not work through WiFi with this firmware? (No problems before this update)

What do you see on the System Log - Wireless Log page (post a screen shot)?

Why does the ASUS Router firmware not connect to the ASUS servers to check for a firmware upgrade, despite having internet connectivity (as demonstrated by Speed Test using the router GUI)?

Possibly malware. See this post: https://www.snbforums.com/threads/m...-domain-name-showing-unremovable-items.95753/