Synology NIC went dark

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amrogers3

Occasional Visitor
My 2nd NIC went bad on my DS214+. It's way out of warranty and there doesn't appear to be a way to easily swap out the NIC card since it is built in.

Anyone ever been able to fix something like this?
 

degrub

Very Senior Member
Have you tried contacting Synology or posting in their user forum ?

probably get a more experienced response as nic failures are rare.
i assume you replaced the cable with a known working one first and tried a different port on your switch/router ?
Do you get any lights on the lan port on the nas ?
 

amrogers3

Occasional Visitor
I did contact Synology but it's an older model out of warranty and apparently they don't have a repair shop.

I did try the troubleshooting steps you mentioned. The problem is, it's not like a normal NIC card that you can replace, it is built into the unit and no easy way to swap out as you most likely already know.

The only other option I think would be to plug in a wifi dongle to use as a backup means of communication. Not the best solution but the only way I can think of to have backup comms. I know this isn't supported anymore but I'm out of options.

Any recommendations for a wifi dongle?
 

dosborne

Very Senior Member
If you have tried the most common solutions such as cleaning the port, trying a different cable etc, then I'm not sure I would personally spend more money on supporting a unit that has a motherboard that is failing. May be time to consider a replacement unit..
 

ddaenen1

Senior Member
My 2nd NIC went bad on my DS214+. It's way out of warranty and there doesn't appear to be a way to easily swap out the NIC card since it is built in.

Anyone ever been able to fix something like this?

Do you need 2 NIC's?
 

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