Unable to access VPN tab

[mediumspiny]

Hi,

I have an Asus RT-AC56U with (now) 378.56_2 firmware installed. I upgraded from a previous version that I cannot remember the release number for, but I installed it some 6 months ago. Now I can log in to the Network Map tab using my Asus router account details. When I click on the VPN tab, I get asked for the Asus router account details again. I input exactly the same details, but they do not get accepted.

I did upgrade to version 380.57_0 and still had the problem. I then downgraded to my current version.

Does anyone else have this problem? Can anyone suggest a solution.

Many thanks.

 

[Nullity]

Did you reset your settings to Factory Defaults?

[FAQ] NVRAM and Factory Default Reset

 

[mediumspiny]

Did you reset your settings to Factory Defaults?

[FAQ] NVRAM and Factory Default Reset

I did factory reset. The login was reset to admin/admin, so it definitely worked. Even without changing any of the settings, I was unable to access the VPN tab. It again came up with the new login screen asking me to sign in with my ASUS router account.

Does anybody have any other ideas?

Thanks.

 

[Nullity]

Are you using AP-mode?

 

[mediumspiny]

Are you using AP-mode?

No, wireless router mode.

My apologies. This is a Firefox problem, not a router problem. I tried logging in with Opera and was able to access the VPN tab. Clearing cache in FF has not helped, but I can always use Opera for router admin.

Sorry to waste your time.

 

[Nullity]

Try Private Mode (or whatever it is called) in Firefox.