VPN issues

[qzip]

The routers relationship with my vpn provider(NORD VPN) is like a marriage. Sometimes they get along and everything is perfectly fine, however most of the time the connection fails hence the photo. Anybody know why this could be? When i try to connect through my IOS app its the same thing, most of the time it fails. The router i have is the ZenWifi AX Mini

EDIT: This is what the logs say:
Dec 13 00:14:43 rc_service: httpd 1216:notify_rc restart_vpncall
Dec 13 00:14:43 vpnclient5[14087]: WARNING: --ping should normally be used with --ping-restart or --ping-exit
Dec 13 00:14:43 vpnclient5[14087]: NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
Dec 13 00:15:17 rc_service: httpd 1216:notify_rc restart_vpncall
Dec 13 00:20:06 rc_service: httpd 1216:notify_rc restart_vpncall
Dec 13 00:20:07 vpnclient5[14919]: WARNING: --ping should normally be used with --ping-restart or --ping-exit
Dec 13 00:20:07 vpnclient5[14919]: NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
Dec 13 00:20:37 rc_service: httpd 1216:notify_rc restart_vpncall

 

[L&LD]

If it's failing via the iOS app too, it isn't the router.

Have you asked for help from your VPN provider for this issue?

 

[qzip]

If it's failing via the iOS app too, it isn't the router.

Have you asked for help from your VPN provider for this issue?

The thing is when I get off my network and just use cellular data moments after to connect to vpn it works just fine.

 

[Max_rdd2554]

Hi,
did you check if the router is up to date?
cheers