I purchased the EA9500 in late November. For the amount I paid for this, I'm really not happy. My previous router was a ASUS RT-AC56U (AC1900).
I was hoping with this router I would get better signal in other parts of apartment on the 5GHz channel and possibly faster speeds. I don't believe I got either and it seems like this router is more flakey than my 2yr old ASUS.
When I'm playing games on phone with the 2.4GHz band, my ping is constantly spiking from 30-60 to 1k+ every 10 to 15 minutes. I thought it was the game server so I switched games but same shirt happened. So I switched to the 5GHz band and my ping doesn't spike as it did on the 2.4GHz band but I frequently get disconnected from the 5GHz band then it reconnects itself within 5 to 10 seconds. These disconnects are happening when I supposedly have "very strong" or "strong" signal and happen pretty frequently.
I have a galaxy s7 and when I connect to the 5GHz channel it appears I'm using MU-MIMO. I have band steering on.
Does anyone have any suggestion to what to do before I return this and go back to my ASUS router or order the nighthawk router? To be honest, I was leaning towards the nighthawk router from the beginning til I saw theach review putting this router above the nighthawk. Is anyone have similar issues?
Any advice would be greatly appreciated.
I was hoping with this router I would get better signal in other parts of apartment on the 5GHz channel and possibly faster speeds. I don't believe I got either and it seems like this router is more flakey than my 2yr old ASUS.
When I'm playing games on phone with the 2.4GHz band, my ping is constantly spiking from 30-60 to 1k+ every 10 to 15 minutes. I thought it was the game server so I switched games but same shirt happened. So I switched to the 5GHz band and my ping doesn't spike as it did on the 2.4GHz band but I frequently get disconnected from the 5GHz band then it reconnects itself within 5 to 10 seconds. These disconnects are happening when I supposedly have "very strong" or "strong" signal and happen pretty frequently.
I have a galaxy s7 and when I connect to the 5GHz channel it appears I'm using MU-MIMO. I have band steering on.
Does anyone have any suggestion to what to do before I return this and go back to my ASUS router or order the nighthawk router? To be honest, I was leaning towards the nighthawk router from the beginning til I saw theach review putting this router above the nighthawk. Is anyone have similar issues?
Any advice would be greatly appreciated.