What's new

All connections over Ethernet won't work but WiFi works fine

  • SNBForums Code of Conduct

    SNBForums is a community for everyone, no matter what their level of experience.

    Please be tolerant and patient of others, especially newcomers. We are all here to share and learn!

    The rules are simple: Be patient, be nice, be helpful or be gone!

Tennessee Jed

New Around Here
So here is my story. A couple days ago I awoke to having no internet access over any devices connected through Ethernet or Wifi. My first thought was it was just a fluke and to power cycle my router and modem. After doing so I still got nothing. Called up my ISP thinking that the internet might be down due to a winter storm we had that night. They said that it wasn't. They sent signals to my modem and everything appeared to be working properly.

My equipment then:

Arris SB6141
Asus RT-AC3200

So I decided to make a run to Best Buy (not my first choice but convenient) to pick up a new cable modem. Purchased a Arris SB6190. Got it home, called up ISP (Spectrum) and had them provision it. Everything went smooth. Well now I was getting internet but only over WiFi. So now I'm thinking that my router bit the dust. Took another trip to Best Buy and purchased a Linksys EA9500 router. Got home, hooked it all up, same exact thing. Wifi works but everything connected through Ethernet has no connection.

Here is my IPConfig:

Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP-7HQ2CMF
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Killer E2400 Gigabit Ethernet Controller
Physical Address. . . . . . . . . : 70-85-C2-0A-10-CC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c4c8:3703:cba:b6%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.0.182(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 275809730
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-76-DC-58-70-85-C2-0A-10-CC
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 76-19-F8-10-77-74
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : neo.rr.com
Description . . . . . . . . . . . : Realtek 8812AE Wireless LAN 802.11ac PCI-E NIC
Physical Address. . . . . . . . . : 74-19-F8-10-77-74
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


I've been pulling my hair out over this and I can't seem to figure it out. I've tried netsh winsock reset and all the other release and renew commands to no avail. I really hope that someone can help me out. I know that the 169.254 indicates that my router isn't handing out the IP so I checked and DHCP is definitely enabled. I'm at my wits end here so any help is MUCH appreciated.
 

Latest threads

Sign Up For SNBForums Daily Digest

Get an update of what's new every day delivered to your mailbox. Sign up here!
Top