WAN shuts down - PIA VPN

[RebornVampie]

First of all I want to show my appreciation of this great software. Been using it for 2 years and it is (in general) really stable and the functionality is great. So much better as the original firmware. I started using it because I moved to Germany and needed a VPN on my network, but it does not limit to this.

Unfortunately I have been having some troubles with the software or the VPN. I have posted the same question on the PIA (Private Internet Access) forum. There someone replied that he is having the same issue.
This is the link to the PIA forum topic: https://www.privateinternetaccess.com/forum/discussion/23816/wan-shuts-down
https://www.privateinternetaccess.com/forum/discussion/23816/wan-shuts-down
So, what is the problem:
My router is a RT-AC68U with the latest stable Merlin 380.65-4 firmware. I am using the SHA 256 encryption. Everything worked stable and all right until I updated from 380.65-2 to 380.65-4. Since then the whole internet connection shuts off whenever I am using VPN for a while. Especially if I use torrents. My cable connected computer shows a sign that there is no connection possible and I am unable to access the router from the computer.
But I can access the router from the iPad or iPhones but they also do not have internet. I tried downgrading and upgrading the firmware but it didn't help. The logs are pretty blank to me. If I turn the VPN off I have stable internet.

These are my settings:

These are my logs:
Apr 28 09:50:38 dnsmasq-dhcp[444]: DHCPDISCOVER(br0) 50:85:69:66:f6:2b
Apr 28 09:50:38 dnsmasq-dhcp[444]: DHCPOFFER(br0) 192.168.2.19 50:85:69:66:f6:2b
Apr 28 09:50:38 dnsmasq-dhcp[444]: DHCPREQUEST(br0) 192.168.2.19 50:85:69:66:f6:2b
Apr 28 09:50:38 dnsmasq-dhcp[444]: DHCPACK(br0) 192.168.2.19 50:85:69:66:f6:2b SamsungTV
Apr 28 10:44:48 openvpn[24179]: [d63beb3999d4ad8f865bec6df309c062] Inactivity timeout (--ping-restart), restarting
Apr 28 10:44:48 openvpn[24179]: SIGUSR1[soft,ping-restart] received, process restarting
Apr 28 10:44:53 openvpn[24179]: NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
Apr 28 10:44:53 openvpn[24179]: TCP/UDP: Preserving recently used remote address: [AF_INET]46.166.190.183:1197
Apr 28 10:44:53 openvpn[24179]: UDP link local: (not bound)
Apr 28 10:44:53 openvpn[24179]: UDP link remote: [AF_INET]46.166.190.183:1197
Apr 28 10:44:55 openvpn[24179]: [d63beb3999d4ad8f865bec6df309c062] Peer Connection Initiated with [AF_INET]46.166.190.183:1197
Apr 28 10:45:01 openvpn[24179]: Preserving previous TUN/TAP instance: tun11
Apr 28 10:45:01 openvpn[24179]: Initialization Sequence Completed -------- here it crashed and I turned off VPN
Apr 28 10:46:17 rc_service: httpd 451:notify_rc stop_vpnclient1

So in short:
I turn on VPN. It works for a while. Afterwards internet shuts down for all devices. Can't access router from my computer but from other devices.

Thanks in advance!!

 

[john9527]

Take 'auth-nocache' out of the custom config. The new OpenVPN client started really supporting auth-tokens which PIA uses and is incompatible with auth-nocache.
Don't worry about the 'may cache passwords' message....in this case it's a false message (your password is actually replaced by a token that needs to be cached).

 

[RebornVampie]

Thanks! Ill try this solution and report back in a few days.

 

[RebornVampie]

Problem solved. Thanks again.