Recent content by Cryoman

Hi OE and thanks for the prompt reply. Interestingly, as you suggested, I did try manually setting the IP from the DHCP server within the router GUI. Everything worked, but I was then unable to see other PCs on my domestic network when using the 5GHz band (2.4 GHz was ok for some reason). I...

I have an RT-AC88U with standard ASUS firmware. Connected to W10Pro PC via TP-Link USB wifi adapter. All works fine, internet connected on 2.4GHz and 5Ghz bands. However, I am trying to fix the ip of the PC and I'm having problems. I've gone into the adapter Options under ipV4 properties and...

I'm having ongoing problems with Internet Dropouts on my R7000 which Netgear Level 2 support are looking at. As a result I'm checking my router log regularly to monitor dropouts. However, up to now it has shown log entries going back many days (since I last manually cleared the log) but checking...

Latest update: I have to say, once they were on board (Thanks to NetgearMan on this forum) Netgear support have been great. The problem was been moved up to Level 2 support and one guy picks up the ball and runs with it to conclusion, no more auto closing of cases like on L1 support. My L2...

Well, we have no solution yet, but following a conversation with them this afternoon, Netgear are going to replace the unit under warranty. We will then monitor the situation closely to see if it is a hardware problem. I advised the support agent of this thread, because I wanted to show that...

Are the symptoms exactly like mine Tia? Internet disconnected for about 90 seconds followed by automatic reconnection? The reason I ask is that I am due to speak to Netgear Support tomorrow (monday) and it would help if I could quote that it is not an isolated issue. They were talking about...

Thanks everybody for your kind assistance. With respect, there seems to be some issues with this firmware so I'm not gonna go down that route. Netgear Guy has been in touch and Netgear support are back on board so I will trust in them to resolve (or authorise replacement) I'll keep you posted on...

Thanks for taking the time to assist pege63, but I really do not want to mess with non-Netgear firmware whilst its under warranty, because if I screw it up I will almost certainly have voided the warranty. Netgear may think they are saving money by their strange support policy, but I will just...

I have a Nighthawk R7000 which is about 4 months old. I've been having issues with frequent dropouts, typically between 1 and 2 mins, followed by automatic reconnection. The front internet light goes from steady white to orange. I'm on a BT Infinity service with the old style white modem. I've...