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Recent content by ronald francey

  1. R

    Please Help! Asus AC3100

    do as above and run the utility from the cd that came with the unit. good luck!
  2. R

    watch out where you buy an ac88u

    funny, but gearbest had me ship it to their service center in california. asus usa didn't know gearbest had a usa service center??? i mean why did asus usa give me a phone number in hong kong when i could have worked witg gearbest california???
  3. R

    watch out where you buy an ac88u

    ... because it seemed way too long to get the refund. i did not trust them. it always took two days to get a turn around message from them. i'd post a note, then wait for a full day to get a response. perhaps i was wrong to have those feelings yet it seemed that getting an rma from asus...
  4. R

    watch out where you buy an ac88u

    an update. i contacted my cc company and asked them to investigate my claim for a full refund. they issued a case number. in today's mail, we got confirmation of a full refund issued by gearbest on august 26th. we checked our online cc statement and verified the full refund. case closed. i...
  5. R

    watch out where you buy an ac88u

    turns out i didn't contact my credit card company due to this message from gearbest received this morning: " Dear ronald, Thank you for your message. We once again apologize for any inconvenience caused. We are willing to help you the best way possible and wish to offer you the following...
  6. R

    watch out where you buy an ac88u

    that is what i'm doing later this morning.
  7. R

    rt-ac88u 5ghz no led lit, no 5ghz mac address, china purchase

    i wasn't trying to be offensive by posting another thread; i just didn't want to change the discussion on the other thread from the direction of the content. that is, i didn't want that content to get lost with other verbiage. yes, most likely, my plan is to return the unit to gearbest in...
  8. R

    rt-ac88u 5ghz no led lit, no 5ghz mac address, china purchase

    new unit, no 5ghz band, no 5ghz mac address. unit purchased from gearbest in china. attaching wifi 5ghz ssid professional screen shots and wondering if there are any settings i should try to enable the 5ghz band. suggestions will be appreciated. ron
  9. R

    watch out where you buy an ac88u

    got it, ty! groan.
  10. R

    watch out where you buy an ac88u

    thank you! here is my text i just sent to gearbest in china: the unit is an rt-ac88u, serial number H91CGW000343, MAC ADDRESS B46EBF6B4BA8. i received the unit from china on july 10, 2018. the 5ghz led was not lit nor was there a mac address for the 5ghz band. i tried several settings none...
  11. R

    Need some help before I replace my RT-AC68R

    i have no idea how this appeared here. i took the advice from the other thread ... and i only posted it once. hmmm. ty! ron
  12. R

    watch out where you buy an ac88u

    thank you! i had not done this resizing stuff before. i hope i'm all set now to write the tracking report and submit some screen shots. we'll see what happens with china support. i'm also going to contact asus usa as their sheet claimed that the *client* refused to have unit repaired. NOT...
  13. R

    Need some help before I replace my RT-AC68R

    i have an immediate need to take small jpeg sized screenshots of the gui pages. how do you get such small sizes as you've done???
  14. R

    watch out where you buy an ac88u

    help! i just received my 88u back from asus usa t/s; i'd probably have a tough time with china to be within the 30 return as i first received the asus from china on july 10th. it was tied us with asus usa t/s with an rma for 21 days. groan. asus usa also stated on the return that the...
  15. R

    which cable modem for ac88u?

    i ended up with the arris sb8200 with a tp-link 1900 and they work great together. blistering fast and no buffering when streaming. getting 100mb on download with 28mb upload. now, working on getting refund on asus ac88u!!! not so ez.
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