Hello,
I have been trying for over a year to fix my intermittent disconnects and lag. I still cannot determine what is the cause of the problem but maybe some of the generous and knowledgeable folk around here can offer some advice? It would be much appreciated.
I currently have cox for ISP, an mb8600 modem, and an ac86u router with one unmanaged TPlink switch after that. I am currently running merlin 386.2, but it was happening with merlin 384.19, and also on asus 3.0.0.4.386.40451.
When I run ping -t www.google.com I get this:
Reply from 172.217.4.164: bytes=32 time=16ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=17ms TTL=118
Reply from 172.217.4.164: bytes=32 time=22ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=13ms TTL=118
Reply from 172.217.4.164: bytes=32 time=22ms TTL=118
Reply from 68.96.192.131: Destination host unreachable.
Reply from 172.217.4.164: bytes=32 time=2542ms TTL=118
Reply from 172.217.4.164: bytes=32 time=18ms TTL=118
Reply from 172.217.4.164: bytes=32 time=17ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=13ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 68.96.192.131: Destination host unreachable.
Reply from 172.217.4.164: bytes=32 time=1327ms TTL=118
Reply from 172.217.4.164: bytes=32 time=21ms TTL=118
Reply from 172.217.4.164: bytes=32 time=132ms TTL=118
Reply from 172.217.4.164: bytes=32 time=139ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=18ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=2241ms TTL=118
Reply from 172.217.4.164: bytes=32 time=13ms TTL=118
Reply from 172.217.4.164: bytes=32 time=34ms TTL=118
Reply from 172.217.4.164: bytes=32 time=17ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=17ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=17ms TTL=118
Reply from 172.217.4.164: bytes=32 time=21ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=17ms TTL=118
Request timed out.
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=16ms TTL=118
Reply from 172.217.4.164: bytes=32 time=18ms TTL=118
Reply from 172.217.4.164: bytes=32 time=17ms TTL=118
Reply from 172.217.4.164: bytes=32 time=24ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=20ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=17ms TTL=118
Reply from 172.217.4.164: bytes=32 time=17ms TTL=118
Reply from 172.217.4.164: bytes=32 time=18ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=18ms TTL=118
Reply from 172.217.4.164: bytes=32 time=32ms TTL=118
Reply from 172.217.4.164: bytes=32 time=13ms TTL=118
Reply from 172.217.4.164: bytes=32 time=17ms TTL=118
Reply from 68.96.192.131: Destination host unreachable.
Reply from 68.96.192.131: Destination host unreachable.
Reply from 68.96.192.131: Destination host unreachable.
Reply from 68.96.192.131: Destination host unreachable.
Reply from 172.217.4.164: bytes=32 time=1258ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=12ms TTL=118
Reply from 172.217.4.164: bytes=32 time=16ms TTL=118
Reply from 172.217.4.164: bytes=32 time=16ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=11ms TTL=118
Reply from 172.217.4.164: bytes=32 time=17ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=18ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=16ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=2472ms TTL=118
Reply from 172.217.4.164: bytes=32 time=13ms TTL=118
Reply from 172.217.4.164: bytes=32 time=13ms TTL=118
Reply from 172.217.4.164: bytes=32 time=19ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=16ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=13ms TTL=118
Reply from 172.217.4.164: bytes=32 time=13ms TTL=118
Reply from 172.217.4.164: bytes=32 time=16ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=18ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=18ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 68.96.192.131: Destination host unreachable.
Reply from 68.96.192.131: Destination host unreachable.
Reply from 68.96.192.131: Destination host unreachable.
Reply from 68.96.192.131: Destination host unreachable.
Reply from 68.96.192.131: Destination host unreachable.
Reply from 172.217.4.164: bytes=32 time=1641ms TTL=118
Reply from 172.217.4.164: bytes=32 time=16ms TTL=118
Reply from 172.217.4.164: bytes=32 time=13ms TTL=118
This happens on both hardwire and wifi connections. If I reboot my network hardware, it goes away maybe an hour or two and then returns again. What kind of diagnostics can I do to determine the problem? I called my ISP for tech support several times and had different levels of technicians come out over 10 times and was told each time that its not on their side. Asus tech support is not very helpful and I replaced my modem as well. I am kind of at a loss. Any help would be greatly appreciated! Thanks!
I have been trying for over a year to fix my intermittent disconnects and lag. I still cannot determine what is the cause of the problem but maybe some of the generous and knowledgeable folk around here can offer some advice? It would be much appreciated.
I currently have cox for ISP, an mb8600 modem, and an ac86u router with one unmanaged TPlink switch after that. I am currently running merlin 386.2, but it was happening with merlin 384.19, and also on asus 3.0.0.4.386.40451.
When I run ping -t www.google.com I get this:
Reply from 172.217.4.164: bytes=32 time=16ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=17ms TTL=118
Reply from 172.217.4.164: bytes=32 time=22ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=13ms TTL=118
Reply from 172.217.4.164: bytes=32 time=22ms TTL=118
Reply from 68.96.192.131: Destination host unreachable.
Reply from 172.217.4.164: bytes=32 time=2542ms TTL=118
Reply from 172.217.4.164: bytes=32 time=18ms TTL=118
Reply from 172.217.4.164: bytes=32 time=17ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=13ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 68.96.192.131: Destination host unreachable.
Reply from 172.217.4.164: bytes=32 time=1327ms TTL=118
Reply from 172.217.4.164: bytes=32 time=21ms TTL=118
Reply from 172.217.4.164: bytes=32 time=132ms TTL=118
Reply from 172.217.4.164: bytes=32 time=139ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=18ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=2241ms TTL=118
Reply from 172.217.4.164: bytes=32 time=13ms TTL=118
Reply from 172.217.4.164: bytes=32 time=34ms TTL=118
Reply from 172.217.4.164: bytes=32 time=17ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=17ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=17ms TTL=118
Reply from 172.217.4.164: bytes=32 time=21ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=17ms TTL=118
Request timed out.
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=16ms TTL=118
Reply from 172.217.4.164: bytes=32 time=18ms TTL=118
Reply from 172.217.4.164: bytes=32 time=17ms TTL=118
Reply from 172.217.4.164: bytes=32 time=24ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=20ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=17ms TTL=118
Reply from 172.217.4.164: bytes=32 time=17ms TTL=118
Reply from 172.217.4.164: bytes=32 time=18ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=18ms TTL=118
Reply from 172.217.4.164: bytes=32 time=32ms TTL=118
Reply from 172.217.4.164: bytes=32 time=13ms TTL=118
Reply from 172.217.4.164: bytes=32 time=17ms TTL=118
Reply from 68.96.192.131: Destination host unreachable.
Reply from 68.96.192.131: Destination host unreachable.
Reply from 68.96.192.131: Destination host unreachable.
Reply from 68.96.192.131: Destination host unreachable.
Reply from 172.217.4.164: bytes=32 time=1258ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=12ms TTL=118
Reply from 172.217.4.164: bytes=32 time=16ms TTL=118
Reply from 172.217.4.164: bytes=32 time=16ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=11ms TTL=118
Reply from 172.217.4.164: bytes=32 time=17ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=18ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=16ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=2472ms TTL=118
Reply from 172.217.4.164: bytes=32 time=13ms TTL=118
Reply from 172.217.4.164: bytes=32 time=13ms TTL=118
Reply from 172.217.4.164: bytes=32 time=19ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 172.217.4.164: bytes=32 time=16ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=13ms TTL=118
Reply from 172.217.4.164: bytes=32 time=13ms TTL=118
Reply from 172.217.4.164: bytes=32 time=16ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=18ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=18ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=14ms TTL=118
Reply from 172.217.4.164: bytes=32 time=15ms TTL=118
Reply from 68.96.192.131: Destination host unreachable.
Reply from 68.96.192.131: Destination host unreachable.
Reply from 68.96.192.131: Destination host unreachable.
Reply from 68.96.192.131: Destination host unreachable.
Reply from 68.96.192.131: Destination host unreachable.
Reply from 172.217.4.164: bytes=32 time=1641ms TTL=118
Reply from 172.217.4.164: bytes=32 time=16ms TTL=118
Reply from 172.217.4.164: bytes=32 time=13ms TTL=118
This happens on both hardwire and wifi connections. If I reboot my network hardware, it goes away maybe an hour or two and then returns again. What kind of diagnostics can I do to determine the problem? I called my ISP for tech support several times and had different levels of technicians come out over 10 times and was told each time that its not on their side. Asus tech support is not very helpful and I replaced my modem as well. I am kind of at a loss. Any help would be greatly appreciated! Thanks!
Last edited: