AiProtection Signature Update Failed

[Darunia]

This started in the past week, unable to get signature updates on my RT-AC3200. I went from Merlin's 378.56_2 back to 9313 of the stock firmware and cleared the nvram and still fails. Is there an issue with the update server on Trend Micro's side?

 

[forgatten2]

I have same problem.

RT-AC3200, 9313 firmware
Signature Version: 1.076
"Signature update failed"

 

[gponcho]

Humm, I am getting the same issue as well

RT-AC3200, 9313 firmware
Signature Version States: 1.076
"Signature update failed"

Is there something going on?

 

[Dr Tone]

+1

 

[Darunia]

So far this only seems to apply to RT-AC3200 models. This model hasn't even been out a year but if there's no issue with the update server if this model got cut off from signature updates.

 

[jacabrera]

FYI I have the exact same problem with my AC87U.

 

[RMerlin]

I'll point Asus to this thread in case they might have missed it. I assume this has to do with the update servers, not the routers themselves.

 

[tbehn]

Same problem here with the RT-AC3200 on firmware versions 3.0.0.4.378.9135 and 3.0.0.4.378.9313.

edit: signature version 1.070

 

[vanic]

Hi all,
The latest signature version is 1.078, Merlin has informed me. I need some days to check.

Thanks,
Vanic

 

[KIMSP]

The exact same problem with AC87U.
Signature Version States: 1.076
"Signature update failed"

 

[jgebel]

Where do you update the Signature database on the AC87U?


Sent from my iPhone using Tapatalk

 

[skypx]

Go to Administration/Firmware upgrade.

 

[jgebel]

Go to Administration/Firmware upgrade.

View attachment 4875

Thanks. I see this on my RT-AC3100 as well.

 

[skypx]

You're Welcome.

 

[vanic]

Hi all,
Signature is lost in server side, we have updated file into server. Please wait for 2~6 hours and then check again.

Thanks,
Vanic

 

[jacabrera]

Hi all,
Signature is lost in server side, we have updated file into server. Please wait for 2~6 hours and then check again.

Thanks,
Vanic

Thanks Vanic, it's works now.

 

[jgebel]

Hi all,
Signature is lost in server side, we have updated file into server. Please wait for 2~6 hours and then check again.

Thanks,
Vanic

It works on my AC-3100 now. Thanks Vanic!

 

[Darunia]

Indeed thanks Vanic, updated Sunday Night for me as well.