Any changes make to router -> Cable to FIOS?

[JohnD5000]

I just had FIOS installed. Supposed to be a 500 DL / 500 UL speed plan. I'm getting over 500 DL, but upload is only around 375. Are there any settings on router (I'm on GT-AX6000) that I should try, I was on cable, and have not made any changes to router.

 

[killweav]

but upload is only around 375

Different company but same issue right after I switched. I called their tech support and they remotely reconfigured the port on the ONT I was connected to. They bounced the port and all was good with the world. Hope this helps. Now my UL is slightly faster than DL but mostly equal.

 

[bbunge]

May not apply to your case but I moved a while back and went from 10/1 DSL to 100/100 FIOS with the same provider. When the install tech finally got the FIOS working I was still at 10/1. The same speed as DSL! After some head scratching, the tech called his support and had the account re-provisioned to the 100/100 bandwidth. And voila! It worked!
No changes to my router were needed.

 

[Tech9]

Supposed to be a 500 DL / 500 UL speed plan.

Residential ISP lines are shared and not guaranteed. The bandwidth is "up to". Most ISPs have bandwidth to subscribers >1:10 ratio. Your speedtest results may vary in different hours of the day.

 

[killweav]

Residential ISP lines are shared and not guaranteed. The bandwidth is "up to". Most ISPs have bandwidth to subscribers >1:10 ratio. Your speedtest results may vary in different hours of the day.

OP stated they are on FIOS, Verison's fiber option.