Asus Router App connection problem on iOS device

[joebloogs]

Not sure if this is the right section to post this but i couldn't see where else it would be appropriate on the forum.
My issue is not with the router but the Asus Router App i have been using for a long time on my iOS devices.
I recently upgraded to an ipad pro 11 M4 so as i do with my other devices i installed ASUS Router app from App Store
Trouble is, unlike previously, where the app would detect my existing ASUS router and ask login details to connect to it
I get a Welcome splash screen followed by two options
a) Setup (which is to set up a new network)
b) Manage (to manage an existing network)

I select the second option to manage my existing network, thinking it will ask for my login details but it opens another page
saying "Be ready to to manage" followed by
1)open your mobile devices wireless settings
2)Find & connect to your ASUS router's SSID (which i am already connected)
3)After a successful connection to the SSID, return to ASUS Router App.
4) Turn off the VPN connection on the current mobile device (not the network device end)

if the above steps do not work please reboot the router and repeat the steps mentioned above!

this is doing my head in! what am i doing wrong here? what do i need to do to connect to my router?

 

[bennor]

this is doing my head in! what am i doing wrong here? what do i need to do to connect to my router?

It appears, the Asus app thinks the mobile device is not connected to the Asus router by WiFi. Have you connected the mobile device to the router by WiFi? Not to an AiMesh or AP node, but direct to the main router's WiFi. So, try disconnecting the WiFi, then follow the apps directions of connecting to the router's WiFi then return to the app and see if it indicates a connection.

 

[bbunge]

Not sure if this is the right section to post this but i couldn't see where else it would be appropriate on the forum.
My issue is not with the router but the Asus Router App i have been using for a long time on my iOS devices.
I recently upgraded to an ipad pro 11 M4 so as i do with my other devices i installed ASUS Router app from App Store
Trouble is, unlike previously, where the app would detect my existing ASUS router and ask login details to connect to it
I get a Welcome splash screen followed by two options
a) Setup (which is to set up a new network)
b) Manage (to manage an existing network)

I select the second option to manage my existing network, thinking it will ask for my login details but it opens another page
saying "Be ready to to manage" followed by
1)open your mobile devices wireless settings
2)Find & connect to your ASUS router's SSID (which i am already connected)
3)After a successful connection to the SSID, return to ASUS Router App.
4) Turn off the VPN connection on the current mobile device (not the network device end)

if the above steps do not work please reboot the router and repeat the steps mentioned above!

this is doing my head in! what am i doing wrong here? what do i need to do to connect to my router?

Interesting... I am not having any issues with my iPhone 14 with iOS 26 beta and the Asus router app.

Are you using the router default address of 192.168.50.1? Are you using WPA2-Personal on the router?