Hello
I am seeing the following issue with my brand new Asus RT-AX88U router
When I connect my laptop to Ethernet port, my connection drops intermittently - for couple of seconds. This results in my video calls freezing and then getting back to normal. On further investigation I found that this happens only for the uplink traffic - downlink traffic does not seem to be affected. I notice that the problem seems to happen much more frequently when my 4 TB USB drive is connected - the drive being formatted as Ext3.
I can reproduce this problem on 2 separate computers, with 2 separate cables - so I have ruled out my computer/setup.
This problem happens much less frequently if I am connected instead with my 5 GHz Wifi network
QoS is turned off and I have a 200/10 WAN connection, but the problem also happens when I turn on Qos
I am using Merlin 384.19 but the problem also happens with stock 3.0.0.4.384.9566 firmware as well.
Are there any utilities/scripts that can be turned on to debug this issue ?
Otherwise I like the router due to Merlin and Ax support and the added range on 5GHz which was the main reason for my upgrade - though I can still return in.
Thank you
Arny
I am seeing the following issue with my brand new Asus RT-AX88U router
When I connect my laptop to Ethernet port, my connection drops intermittently - for couple of seconds. This results in my video calls freezing and then getting back to normal. On further investigation I found that this happens only for the uplink traffic - downlink traffic does not seem to be affected. I notice that the problem seems to happen much more frequently when my 4 TB USB drive is connected - the drive being formatted as Ext3.
I can reproduce this problem on 2 separate computers, with 2 separate cables - so I have ruled out my computer/setup.
This problem happens much less frequently if I am connected instead with my 5 GHz Wifi network
QoS is turned off and I have a 200/10 WAN connection, but the problem also happens when I turn on Qos
I am using Merlin 384.19 but the problem also happens with stock 3.0.0.4.384.9566 firmware as well.
Are there any utilities/scripts that can be turned on to debug this issue ?
Otherwise I like the router due to Merlin and Ax support and the added range on 5GHz which was the main reason for my upgrade - though I can still return in.
Thank you
Arny