Wellll..
Well..... What do I know, I am no expert in these matters, this is why I need help figuring this kind of stuff out.
I am going to replace the modem and see if that fixes things, but my fear is if that will not solve the issue, then I will be stuck.
I have never seen any device that does that, because it would require the device to keep two separate copy of is whole firmware. A factory default reset on virtually any device only affects the volatile configuration, not the running operating system.
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Well..... What do I know, I am no expert in these matters, this is why I need help figuring this kind of stuff out.
I am going to replace the modem and see if that fixes things, but my fear is if that will not solve the issue, then I will be stuck.