AT&T Very Limited Service, BGW320-500 6.34.7 (Thought ASUS Router Was Hacked)

[Tech9]

They used to have a forum

This information is no help?

Configuring IP Passthrough and DMZplus

When configured for IP Passthrough (Passthrough Mode) the AT&T provided gateway shares its Dynamic WAN IP address with a single device on the LAN.

www.att.com

 

[jzchen]

Another clue something around IP Passthrough setup is not working properly.



This is common for ASUS Dual WAN. It's not very reliable and may drain your mobile plan.

Good point.

Unfortunately for me that was maybe Saturday morning or so that I figured out that was the only way to restore internet to my home. Yes it does not seem to detect the WAN is down unless you actually pull the ethernet cord. Or the ping was still working to 8.8.8.8. (But anyways the WAN LED was either red or off, depending on which of the two WAN ports I used: 2.5 G or 10 G)

AT&T just restored service, and the tech noted it was clearly my fault, but he would ask his supervisor to wave the $150 fee. So all I wanted was to quickly let him go home to his family or whatever else he had to do that day. I didn't realize I was still having a service issue. I just knew that the service to the gateway was restored, and if the gateway was bad he probably would have replaced it....

 

[jzchen]

This information is no help?

Configuring IP Passthrough and DMZplus

When configured for IP Passthrough (Passthrough Mode) the AT&T provided gateway shares its Dynamic WAN IP address with a single device on the LAN.

www.att.com

Thank you. The routers got the correct IP Passthrough address. If they didn't, and got a private IP, (service was actually restored). When the correct passthrough address is assigned to the router, this results in no service. Only restarting the broadband on the gateway resolves this. AND it happens every time the 3rd party router reboots.

 

[bennor]

You may already be aware that DSL Reports went down as well....

More few DSLReport members migrated to Broadbandbulletin.com when DSLReports went offline. Perhaps their ATT subform may have some information or suggestions if it's a ATT router config issue.

AT&T

Fiber, DSL, Dial-up.. all here

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