Bad update? Partial acces on web GUI after update [resolved]

[cariboudundee]

Hello,
Can you help me.
I bought a router ASUS RT-AC87U.
I did the commissioning.
I did the update the router offered me.
I rebooted and I do not have full access to the router's web interface, look at the picture.
Wen i reset the router , it's the same problem, and i can not doing the commissioning.
I'm blocked and can not flash a new firmware
How to settle the problem.

thank you

 

[TonyH]

Hello,
Can you help me.
I bought a router ASUS RT-AC87U.
I did the commissioning.
I did the update the router offered me.
I rebooted and I do not have full access to the router's web interface, look at the picture.
How to settle the problem.

thank you

Hi,
Did you reset the router after updating is done? If not try resetting it. Push and hold the reset
button until power light blinks and release it. Then see what happens.

 

[cariboudundee]

Hi TonyH,
Yes i have reset it, and i have the same problem, but i canot do the first setting and than no acces to internet.

 

[cariboudundee]

i have tested the asus rescue utility but i have no acces on the router( wrong setting?)

 

[cariboudundee]

hello Sanna,
Thanks for helping.
The GUI is in french, and i think the latest Firmware in french.
Can you help me for the setting for use the firmware restoration. Cannot connect with IP 192.168.1.1

 

[cariboudundee]

OK i have found, must connect the PC on the port 2 of LAN
Have restored with a previous firmware.
Thanks for help