Julio Urquidi
News Editor
D-Link sent an email notification to its customers announcing the discontinuation of it Komfy Switch/Camera and cloud service in order to make way for new products in mydlink Camera product line.
In November of 2015, D-Link introduced the Komfy (DKZ-201S), a $300 smart switch that has a built-in Full HD 1080p 3 MP camera with a 130-degree wide-angle view and a 16 foot IR night vision range. Additionally, if you didn’t want to rely on a micro-SD camera to hold your footage, D-Link had a cloud storage option available.
The move to discontinue the Komfy is similar to the fate of other recent cloud-based smart products like the Nest-acquired Revolv, Comcast-acquired Skydog, and Netgear’s Viewzone products. The short product lifespan of these devices could leave customers wary of investing in smart home products, while also having to send pricey hardware out for disposal.
According to the D-Link’s message, both Komfy models (DKZ-201S/W – White and DKZ-201S/D – Black) will stop working, and support will cease, after December 30th, 2016. Refunds will be available to customers who can show proof of purchase, and a serial number, MAC address or registered account. Alternatively, D-Link can also exchange the soon-to-be-defunct Komfy for a Full HD 180-Degree Wi-Fi Camera (DCS-2630L).
Those customers that had their Komfy professionally installed can also get a refund of up to $100 with a receipt for services rendered.
The D-Link Komfy (DKZ-201S) refund offer runs until 12am PST, December 30th , 2016 - the same day as the end of the service. To submit a claim, call 1-800-326-1688.