DSL-AC88U no internet conection

[streetlighter]

Hi
I am trying to install a DSL-AC68U on a Green telecom line ( 3.0.0.4_384_21128 )
They have told me to setup the same as BT infinity
user name is ******************[email protected]
I get a good dsl connection but no internet connection
they have confirmed I have correct username and password & said it should be working
any ideas what I can try ?

Thank you
Paul

 

[ApexRon]

See if this helps: https://community.bt.com/t5/BT-Fibre-broadband/ASUS-DSL-AC68U-CORRECT-SETTINGS/td-p/1839925
https://community.bt.com/t5/BT-Fibre-broadband/ASUS-DSL-AC68U-CORRECT-SETTINGS/m-p/1839962#M267039

 

[Grisu]

maybe you get much more help for DSL-types over here: https://uktechhub.com/forums/forum/wireless-routers-modems/asus/