In the company that I am in, so far we did not have a router (just a ZTE modem-router) so everything was connected straight to that modem.
Now we have the following setup:
ZTE ZXHN H168N modem in bridge mode connected to VDSL line.
The above modem is also connected to the WAN port of the Asus RT-AC86U router (router is in wireless router mode)
All the devices are now connected to the Asus router.
Here comes the problem.
For the telephony we just have a plain PSTN line.
We also have an elastix VOIP server, connected to the PSTN line, and also its now connected to the router instead of the modem (previous setup).
The point is that when this change happened, telephony started some strange behavior (had to do a few restarts in order to make it work) and finally there is no tone on any of our VOIP phones.
Phones are connected to the VOIP server. They also have a static IP (DHCP is now handled by the router).
Please note that apart from the above, there are some more changes in the LAN network and more specific to the DHCPs and the internal IPs.
Extra note, there is no connection lan to lan (modem to router) as this cause multiple (every 1-2 minutes) restarts on the WAN IP, so we had VPN issues (router acts as a VPN server as well).
So if we want to connect to the modem we have to do it directly to the modem itself.
Are there any thoughts on the no-tone issue on our VOIP phones?
Thanks
Now we have the following setup:
ZTE ZXHN H168N modem in bridge mode connected to VDSL line.
The above modem is also connected to the WAN port of the Asus RT-AC86U router (router is in wireless router mode)
All the devices are now connected to the Asus router.
Here comes the problem.
For the telephony we just have a plain PSTN line.
We also have an elastix VOIP server, connected to the PSTN line, and also its now connected to the router instead of the modem (previous setup).
The point is that when this change happened, telephony started some strange behavior (had to do a few restarts in order to make it work) and finally there is no tone on any of our VOIP phones.
Phones are connected to the VOIP server. They also have a static IP (DHCP is now handled by the router).
Please note that apart from the above, there are some more changes in the LAN network and more specific to the DHCPs and the internal IPs.
Extra note, there is no connection lan to lan (modem to router) as this cause multiple (every 1-2 minutes) restarts on the WAN IP, so we had VPN issues (router acts as a VPN server as well).
So if we want to connect to the modem we have to do it directly to the modem itself.
Are there any thoughts on the no-tone issue on our VOIP phones?
Thanks