GT-BE98 Pro Firmware 34491 Issues w/ Arlo Doorbell

[JFMeisteR]

Hello everyone,

Yesterday I upgraded from 32882 to 34491 everything worked great except for my Arlo Video Doorbell. I have 21 wifi devices with most of it being IoT. I did everything I could with Arlo to get the bell from talking with the router but it never worked. After spending 5h to debug this, including time spent with their support, Ibreverted back to the 32882 firmware and it worked again. Something changed in there that prevents the Arlo VDB to work. Does the 34491 increased the security which the DB doesn’t support, or Arlo needs to update their VDB firmware updated to work with the new 34491, or maybe some of you figured it out and there is a specific setting in the BE98 Pro that needs to change for compatibility that I’m not aware? The Arlo VDB only works on 2.4Ghz. Maybe some of you are experiencing similar issues with other devices… I have another device that didn’t connect anymore as with the 34491 it was showing 19 devices vs 21 with the old one, but didn’t take the time to find which one of it as I had spent enough time working on my DB before reverting back to the old firmware.

Thanks for any feedback in advance!

 

[Broken Hope]

Some devices can't work with GCMP-256 encryption that WiFi 7 uses on the Asus as of the latest firmwares, the easiest thing to do is create an IoT network with lesser encryption that the Arlo and other devices can connect to.

 

[Plak]

Yes, you probably need to create an iot network which the latest firmware already does. Go to the guest wifi area and you will see default iot which uses 2.4/5 ghz with WPA2 encryption. That's what you should connect your cameras to. So it's already there no need to make a new one unless you want to isolate it.

One quick note is that i discovered if you turn off the default iot network in guest network it will break DOT used for dns. I sent feedback to asus already.

 

[JFMeisteR]

Hello,

Thanks for the feedback. I’ll try this once I have time. So it’s possible only Arlo can be affected and not the rest of my iot?

 

[Plak]

You could make one network alone for the arlo and isolate it sure. Don't see a problem. That way you can also make it just be 2.4 ghz using wpa2.

 

[JFMeisteR]

Hello,
Been a while. I have now a bit of time on my hands and wanted to try the iot VLAN. I activated it, it’s available, I can connect to it, my device does too, but can’t be found from my phone. I’m not an expert when it comes to vlan management, but I’m guessing this has something to do with the subnetmask (255.255.255.0)? My main network is 192.168.1.1 and my iot is on 192.168.52.xx.

Thanks,

 

[L&LD]

Your devices need to be in the same subnet if you want them to 'see' each other.

If you need to see them, join their network, do what you need to do, then disconnect and join the main network again.

 

[JFMeisteR]

Your devices need to be in the same subnet if you want them to 'see' each other.

If you need to see them, join their network, do what you need to do, then disconnect and join the main network again.

At the peril of being a noob, How do I add a HomeKit compatible device to my home and use it if I can’t connect to it?

Thanks,

 

[Broken Hope]

Enabling access intranet should allow the Arlo to be seen by your phone. Also disable the DHCP on the network the Arlo is connected to.

 

[jzchen]

What you'd likely need to do IF you've enabled MLO, is toggle MLO OFF, then back ON. Once toggled ON it should pop up a window asking you for two SSIDs and PassKeys for them:

WiFi MLO SSID and it's PassKey

Legacy SSID and PassKey. What is not clear is that this should be the same SSID and PassKey that your original Legacy devices are connected to, ie your video bell. (As background I've never had good luck with IoT SSIDs so I just connect all devices that are non-WiFi 7 to one, which is this one with 2.4 and 5 GHz).

I noticed if you go directly to Guest Network Pro and create a IoT SSID there it forces a VLAN, which is not visible to other local devices. (I had trouble with loss of access to network printers)...

 

[L&LD]

At the peril of being a noob, How do I add a HomeKit compatible device to my home and use it if I can’t connect to it?

Thanks,

Either connect it to the main network, or, connect your device that you want to control your HomeKit devices with, to their (IoT) network.