Help! D-Link DNS-321 won't hibernate.

[Robert Rent]

I wonder if you NAS gurus might be able to shed some light on a problem that I am having with my newly purchased D-Link DNS-321.

The NAS is working perfectly with one exception - the installed harddrive never spins down. I have installed the latest firmware (v1.01), enabled Power Management, and tested the NAS in three configurations: no Ethernet cable attached to the DNS-321, an Ethernet cable attached between the DNS and a Linksys router that is powered ON, and the same with the Linksys Powered OFF. No joy.

Neither D-link support nor their knowledge base has any information on my symptom.

The installed drive is a Western Digital WD5000AAKS. (Does anyone have this drive in a DNS-321 that either successfully or unsuccessfully spins down?)

I'd appreciate any assistance on how I can determine whether my problem is in the DNS-321, in the WD5000AAKS, or is just the way the beast works.

Thanks for any assistance,
Robert

 

[Robert Rent]

Problem Solved

My “no hibernate” problem is solved.

After spending a couple of days looking for the cause of my DNS-321 hard drive not spinning down, I contacted D-Link telephone Support. They spent a considerable amount of time researching my problem and then suggested that I restore the DNS-321’s firmware to Factory Defaults, reinstall the latest level of firmware, and then do another restore to Factory Defaults. Problem solved.

Thanks go to both D-Link support and to you SmallNetBuilder forum dwellers.

Thanks,
Robert

 

[thiggins]

Thanks for reporting the problem solution, Robert.