Laptop dropping 2.4 GHz signal

[gogreen1]

I recently replaced a Netgear N900 router with an Asus AC68U. My home network consists of my desktop, laptop, iPhone, and occasionally other devices. I notice that the laptop, though, drops the 2.4 GHz signal every so often. There are no competing networks in the area. I've connected it with the 5 GHz signal, and all is fine. Windows reports that all the laptop drivers are up to date. Still, did I miss an Asus setting with the 2.4 GHz band? Thanks.

 

[Zirescu]

Did you reuse the same SSID from the Netgear for the 2.4GHz? If so you could try deleting the saved profile from the laptop and re-enter again might fix the issue. Otherwise you could try using a new SSID.

 

[gogreen1]

No, the router created its own new SSIDs. But I did remove the old SSIDs, one for each band. I have the laptop running on the 2.4 GHz band now, so we'll see if it drops the signal.

How much does it take to crowd the 2.4 GHz band? I also have a video doorbell on that band--that's all, though. Thanks, Zirescu.

 

[gogreen1]

No, the router created its own new SSIDs. But I did remove the old SSIDs, one for each band. I have the laptop running on the 2.4 GHz band now, so we'll see if it drops the signal.

How much does it take to crowd the 2.4 GHz band? I also have a video doorbell on that band--that's all, though. Thanks, Zirescu.

Hmmm. It's not exactly dropping the signal. It's just very slow to connect. Any suggestions? Thanks.

 

[sfx2000]

Windows reports that all the laptop drivers are up to dat

Just a quick question - what windows version?

 

[gogreen1]

Windows 10 Home, version 1511, OS build 10586.420.

 

[sfx2000]

Windows 10 Home, version 1511, OS build 10586.420.

Explains much there - Win10 has been a particularly troubled child with wireless drivers for some reason...

 

[L&LD]

Explains much there - Win10 has been a particularly troubled child with wireless drivers for some reason...

Not true for many, many users. Particular driver versions, maybe. But a blanket statement like that is very wrong.

 

[gogreen1]

Explains much there - Win10 has been a particularly troubled child with wireless drivers for some reason...

Not true for many, many users. Particular driver versions, maybe. But a blanket statement like that is very wrong.

You both might be right. The problem started when I switched from a Netgear N900 to my current Asus AC68U.

 

[sfx2000]

Not true for many, many users. Particular driver versions, maybe. But a blanket statement like that is very wrong.

Most of the Win10 wireless issues are not with drivers (with a couple of notable exceptions) - it's more with user account management and profiles - and this was a big change from previous windows versions. I have been able to fix my win10 clients, but it wasn't really a fix, as each one was a bit different, so it hard to say do this, and then this...

 

[octopus]

I had to change my wifi card in laptop as Intel Centrino 1030 not have any drives to Windows 10.
I changed to Intel AC7260 wificard.

 

[gogreen1]

I changed to Intel AC7260 wificard.

What made you choose this card? How can I determine if it's compatible with my Dell XPS 15 (L502X) laptop?

 

[octopus]

What made you choose this card? How can I determine if it's compatible with my Dell XPS 15 (L502X) laptop?

There is NOT compatible with: HP and IBM/Lenovo laptop
I know it's working, many post on forum and it's cheap.

 

[gogreen1]

I changed to Intel AC7260 wificard.

octopus: Just to clarify, you placed the AC7260 in a Dell XPS 15 (L502X) laptop?

 

[octopus]

octopus: Just to clarify, you placed the AC7260 in a Dell XPS 15 (L502X) laptop?

no in a ASUS one.