Hello folks. I need some help with trying to figure out whats happening with my connection. I thought it was firmware related, now I'm thinking its gone defective on me.... I ve attached my log file for someone more experienced to look at it.
I purchased the AC68P from BestBuy in March and put the then current Merlin FW on it. Had no issues until I went from 278.53 to the .54_x. So I thought. The last 2 weeks I started having drop outs on the wired and wireless. It is very random from every 10 minutes to perhaps 2 hours until it happens again. From what I see in the log file I found entries for "WAN was restored" and several lines above that "WAN Connection: ISP's DHCP did not function properly".
I am not sure if this is my rather new Moto SB 6120 or the router itself. I have Comcast Blast 100/15. This connection has been in service for 12-13 years and has been rock solid. (New construction 2000). Modem pwr level has always been 10 to 11 db.
Last night I reflashed the Asus current firmware from Jun 2015. I think it was listed as Beta... and I still got the random resets/disconnects.
I think in a searched post I did see Merlin suggested checking the Ethernet wires between router and modem and connections etc... I have yet to do that (I am at work) and can try that tonight. I did disconnect everything a couple weeks ago when cleaning the area and reconnected.... But in the mean time I was hoping to get some trouble shoot help started with additional ideas to try. And if there is something in this log I didn't see or understand you can point it out.
THX.
I purchased the AC68P from BestBuy in March and put the then current Merlin FW on it. Had no issues until I went from 278.53 to the .54_x. So I thought. The last 2 weeks I started having drop outs on the wired and wireless. It is very random from every 10 minutes to perhaps 2 hours until it happens again. From what I see in the log file I found entries for "WAN was restored" and several lines above that "WAN Connection: ISP's DHCP did not function properly".
I am not sure if this is my rather new Moto SB 6120 or the router itself. I have Comcast Blast 100/15. This connection has been in service for 12-13 years and has been rock solid. (New construction 2000). Modem pwr level has always been 10 to 11 db.
Last night I reflashed the Asus current firmware from Jun 2015. I think it was listed as Beta... and I still got the random resets/disconnects.
I think in a searched post I did see Merlin suggested checking the Ethernet wires between router and modem and connections etc... I have yet to do that (I am at work) and can try that tonight. I did disconnect everything a couple weeks ago when cleaning the area and reconnected.... But in the mean time I was hoping to get some trouble shoot help started with additional ideas to try. And if there is something in this log I didn't see or understand you can point it out.
THX.
