NordVPN Problems with 384.5 and AC68U

[Stardust]

Hey all.

After I upgraded to Merlins FW 384.5 on my RT-AC68U, I have gotten problems with connecting with NordVPN.

I have made the normal factory reset, that did not help.

Any Ideas?

Regards

John

 

[RMerlin]

Any Ideas?

What does System Log shows?

 

[Stardust]

May 17 20:02:35 ovpn-client1[32746]: SIGUSR1[soft,tls-error] received, process restarting
May 17 20:02:35 ovpn-client1[32746]: Restart pause, 5 second(s)
May 17 20:02:40 ovpn-client1[32746]: WARNING: --ping should normally be used with --ping-restart or --ping-exit
May 17 20:02:40 ovpn-client1[32746]: NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
May 17 20:02:40 ovpn-client1[32746]: TCP/UDP: Preserving recently used remote address: [AF_INET]185.212.169.125:1194
May 17 20:02:40 ovpn-client1[32746]: Socket Buffers: R=[122880->122880] S=[122880->122880]
May 17 20:02:40 ovpn-client1[32746]: UDP link local: (not bound)
May 17 20:02:40 ovpn-client1[32746]: UDP link remote: [AF_INET]185.212.169.125:1194
May 17 20:03:40 ovpn-client1[32746]: TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
May 17 20:03:40 ovpn-client1[32746]: TLS Error: TLS handshake failed
May 17 20:03:40 ovpn-client1[32746]: SIGUSR1[soft,tls-error] received, process restarting
May 17 20:03:40 ovpn-client1[32746]: Restart pause, 5 second(s)
May 17 20:03:45 ovpn-client1[32746]: WARNING: --ping should normally be used with --ping-restart or --ping-exit
May 17 20:03:45 ovpn-client1[32746]: NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
May 17 20:03:45 ovpn-client1[32746]: TCP/UDP: Preserving recently used remote address: [AF_INET]185.212.169.125:1194
May 17 20:03:45 ovpn-client1[32746]: Socket Buffers: R=[122880->122880] S=[122880->122880]
May 17 20:03:45 ovpn-client1[32746]: UDP link local: (not bound)
May 17 20:03:45 ovpn-client1[32746]: UDP link remote: [AF_INET]185.212.169.125:1194
May 17 20:04:46 ovpn-client1[32746]: TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
May 17 20:04:46 ovpn-client1[32746]: TLS Error: TLS handshake failed
May 17 20:04:46 ovpn-client1[32746]: SIGUSR1[soft,tls-error] received, process restarting
May 17 20:04:46 ovpn-client1[32746]: Restart pause, 10 second(s)
May 17 20:04:56 ovpn-client1[32746]: WARNING: --ping should normally be used with --ping-restart or --ping-exit
May 17 20:04:56 ovpn-client1[32746]: NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
May 17 20:04:56 ovpn-client1[32746]: TCP/UDP: Preserving recently used remote address: [AF_INET]185.212.169.125:1194
May 17 20:04:56 ovpn-client1[32746]: Socket Buffers: R=[122880->122880] S=[122880->122880]
May 17 20:04:56 ovpn-client1[32746]: UDP link local: (not bound)

 

[RMerlin]

TLS handshake error - double check your configuration (keys, certs, port, cipher, etc...).

 

[Stardust]

I have been looking at NordVPN support pages, and they have 380.59 as the template.
Used that information and still no joy.

 

[Xentrk]

Check out this FAQ for possible fixes

https://openvpn.net/index.php/open-...-seconds-check-your-network-connectivity.html

In some upgrades I have done in the past, the certificate did not survive and I would have to paste it back in. Not real obvious at first as you have to click on the certificates and keys button from the client page to view the screen containing the certificate.

 

[Brenneke]

I have been looking at NordVPN support pages, and they have 380.59 as the template.
Used that information and still no joy.

Did you have Nord set up on on your router prior to the firmware upgrade or is this your first go?

 

[Quoc Huynh]

In addition to Xentrk's advice, in my experience, you should look up your current VPN server on the map displayed on NordVPN's app (https://nordvpn.com/download/) to see if it is still there or not. Sometimes, the server is down for a period of time and you cannot connect to it. In this case, you have to wait until the server comes back or switch to other working ones, which could result in slower VPN speed.

 

[Stardust]

To @Brenneke: This is my first go
to @Quoc Huynh: Did download a new server - and it worket.
I was setting it up - and yes, that did the trick.

How often should I check if the servers work?

 

[Quoc Huynh]

@Stardust: I am sorry for the late reply as my hands were quite full of miscellaneous stuff
To be honest, I do not know that since it may be out of their expectation as well and therefore, no prior notification. On my side, as I tick the box of "Blocking Internet access when VPN is down", whenever my Internet is inaccessible, I would uncheck it first in order to have my ISP network back, then having a look at the NordVPN servers map.

 

[Stardust]

@Quoc Huynh : It seems to be way to go: Uncheck the VPN and looking on the actual NordVPN servers map.

Thanks to all above for helping

 

[Quoc Huynh]

@Stardust: Yeah, it is my experience with NordVPN

You are welcome, Stardust. Best wishes to you