I recently replaced my RT-N66U with an RT-AC86U to get better signal strength as well as better throughput. The new router connects to my laptop with both 4.2 GHz and 5 GHz as well as by cable to one of the LAN ports. HOWEVER, my desktop will not connect either through the LAN ports or through the 4.2 GHz wireless (no 5GHz on the desktop).
The LAN adaptor will go through a cycle of “Identifying”, then show connected for about 2 sec, then show “Network cable unplugged”. I can connect the same cable directly to my modem and get a good connection. I have also tried different LAN ports on the router. Also, as mentioned above my laptop connects to the LAN fine with the same cable.
The wireless will show connected but no internet. I linked a WiFi extender that I have to the new router and then I can connect the desktop to the WiFi extender OK.
I had no issues with the N66U. I addition, other items (iPhones and security cams, etc) connect fine on both 4.2 GHz and 5 GHz. I have done a factory reset with no change to these problems.
I am out of ideas. Any help would be appreciated. Thanks.
Bob
The LAN adaptor will go through a cycle of “Identifying”, then show connected for about 2 sec, then show “Network cable unplugged”. I can connect the same cable directly to my modem and get a good connection. I have also tried different LAN ports on the router. Also, as mentioned above my laptop connects to the LAN fine with the same cable.
The wireless will show connected but no internet. I linked a WiFi extender that I have to the new router and then I can connect the desktop to the WiFi extender OK.
I had no issues with the N66U. I addition, other items (iPhones and security cams, etc) connect fine on both 4.2 GHz and 5 GHz. I have done a factory reset with no change to these problems.
I am out of ideas. Any help would be appreciated. Thanks.
Bob