RT AC88U- ports from 5 to 8 down

[tester83]

Hi all, from about one week ports from LAN 5 to LAN 8 are down. Is it possible that internal Realtek switch has broken? Any lan devices i attach don't work. Thank you

 

[Xentrk]

Hi all, from about one week ports from LAN 5 to LAN 8 are down. Is it possible that internal Realtek switch has broken? Any lan devices i attach don't work. Thank you

I have seen this posted before. Here is one thread.
https://www.snbforums.com/threads/rt-ac88u-4-ports-not-working.28617/

 

[tester83]

I have seen this posted before. Here is one thread.
https://www.snbforums.com/threads/rt-ac88u-4-ports-not-working.28617/

Thank you Xentrk. I think it is a chip problem and it is imputable to any firmware. I'm using this switch from april 2016 (always used merlin firmware) and only from one week i have this problem. I think to change it to previous rt-ac68 and i will attach a small external switch.

 

[Xentrk]

Thank you Xentrk. I think it is a chip problem and it is imputable to any firmware. I'm using this switch from april 2016 (always used merlin firmware) and only from one week i have this problem. I think to change it to previous rt-ac68 and i will attach a small external switch.

Great solution to work around the problem. I would still report it it ASUS to see what they say. Probably out of warranty. But they need to know. These are spendy routers and you should get what you paid for.

 

[tester83]

Great solution to work around the problem. I would still report it it ASUS to see what they say. Probably out of warranty. But they need to know. These are spendy routers and you should get what you paid for.

I wrote several times to report to them any problem. The solution is only one: to buy all product from Amazon. They give you 2 years of warranty. I will return it to amazon and they will pay back me

 

[RMerlin]

Try a complete electrical reset:

1) Turn off router
2) Unplug power
3) Turn it on to drain any leftover power
4) turn it back off
5) Plug back in, turn it on

 

[tester83]

Try a complete electrical reset:

1) Turn off router
2) Unplug power
3) Turn it on to drain any leftover power
4) turn it back off
5) Plug back in, turn it on

great Merlin. It works!