RT-AX88U shows internet disconnected after firmware upgrade

[GTLT]

RT-AX88U shows internet disconnected after firmware upgrade is there a way to regain access​

 

[L&LD]

What firmware? From which version? Have you rebooted via the GUI?

 

[GTLT]

What firmware? From which version? Have you rebooted via the GUI?

went from 3.0.0.4.386_45375 to latest. I have rebooted the RT-ax and the cable modem

 

[dosborne]

went from 3.0.0.4.386_45375 to latest. I have rebooted the RT-ax and the cable modem

"Latest" is meaningless please be specific when discussing issues with specific versions.

Is your internet actually working but just displaying as disconnected? Did you check the log files? Did you connect directly to the cable modem? Did you try downgrading to verify it's the firmware? What brand, model, firmware is your cable modem?

 

[GTLT]

i went to 3.0.0.4.386_45934-gb23bdac. I am seeing the internet is disconneted in the GUI and I have tried to get the internet thru a browser and it will not get there... also tried ping and it timed out. The modem is a NETGEAR CM1150v runing v4.12.04. can't change the firmware as it is controlled by XFINITY. I backreved the ASUS and can get to the internet. just can't upgrade it.

 

[Mike-48]

went from 3.0.0.4.386_45375 to latest. I have rebooted the RT-ax and the cable modem

I have had to power-cycle my RT-AC88U in similar situations. Rebooting was not enough.