Security problem

[Tim91]

A few years ago, there was a modem hack using the 192.168.100. x network on the modem. If you block that network in your router, then your modem cannot be hacked.
I think you are all too worried. Bleeping computer has a lot of fixes for hacks. You need make a plan and take everything offline and fix it all before you come back online. If you miss, then you need to do it again. If your PC is hacked, then it needs to be low level formatted on the hard drive and re-installed. Do not install a backup.

Taking devices offline and fixing them yes but my problem is I can’t change my isp details, I can but they hacker can recover my isp account. I was gonna activate my new isp modem on someone else’s device so I wouldn’t be home for awhile and during that period of driving home my modem would be vulnerable to attacks because my firewall won’t be installed until I get home. thanks again for your feedback

 

[Tim91]

@Tim91 You have received many helpful comments by now. Any device can be hacked. It's just a question of how much effort it takes and whether the target is valuable enough to make the effort. I have no further advice for you.

Thank you for sharing you have been very helpful

 

[coxhaus]

Taking devices offline and fixing them yes but my problem is I can’t change my isp details, I can but they hacker can recover my isp account. I was gonna activate my new isp modem on someone else’s device so I wouldn’t be home for awhile and during that period of driving home my modem would be vulnerable to attacks because my firewall won’t be installed until I get home. thanks again for your feedback

This makes no sense.

 

[Tim91]

This makes no sense.

my current modem is Hacked I suspect, I was gonna swap it out. In order to activate it I have to do it on a device but my devices are hacked so I was gonna activate it on another persons device. When activated I won’t be near it so I won’t have a firewall to block incoming hacks until I get home. you probably think this is absurd but I’m being targeted.

 

[Tech Junky]

@Tim91

Your modem isn't smart enough to get hacked. It's a bridge device w/o anything configurable by you. It simple changes the HFC / Cable to Ethernet. The only thing that could be done to it is from internal to the provider network and hand it a faulty firmware.bin file to disable it.

Router - yes / to the extent they could get control of the un/pw to reconfigure things
PC - yes
Tablet - yes

I think it's time for you to seek out a local professional to fix your issues though. This thread is just going in circles regardless of the advice being given.

 

[thiggins]

Folks, if you've had enough you can always stop answering.

 

[Tim91]

@Tim91

Your modem isn't smart enough to get hacked. It's a bridge device w/o anything configurable by you. It simple changes the HFC / Cable to Ethernet. The only thing that could be done to it is from internal to the provider network and hand it a faulty firmware.bin file to disable it.

Router - yes / to the extent they could get control of the un/pw to reconfigure things
PC - yes
Tablet - yes

I think it's time for you to seek out a local professional to fix your issues though. This thread is just going in circles regardless of the advice being given.

Thank you for your response I learned something new today you’ve been very helpful

 

[Tim91]

Any VPN would do the job, even the oldest L2TP.

Do I have to configure my firewall with the vpn? like something on the settings part of the firewall?

 

[Tim91]

A few years ago, there was a modem hack using the 192.168.100. x network on the modem. If you block that network in your router, then your modem cannot be hacked.
I think you are all too worried. Bleeping computer has a lot of fixes for hacks. You need make a plan and take everything offline and fix it all before you come back online. If you miss, then you need to do it again. If your PC is hacked, then it needs to be low level formatted on the hard drive and re-installed. Do not install a backup.

I got a new modem from my isp, bought a new pc and router/firewall. Plugged them in and my pc was hacked before i could even try to configure it. i connected via ethernet wired connection. How did this person get into my network/pc so fast, did they hack into my modem? I was gonna configure my firewall with a vpn and whitelist filter mac address but i couldnt because they were already in my devices network, i dont know what to do? any suggestions would be very much appreciated. configuring my firewall wouldnt do anything because they are in my network right?

 

[Tim91]

At the enterprise level, it's not uncommon to remove access to device management from external and user-facing networks.

To add to what Tim posted:
Let's say you go all out and buy a $800 firewall and pay a guy $200 to set it up for you. Meanwhile, the RAT installed on your PC six months ago makes an outbound connection 30 seconds after the firewall is replaced and the hacker still have access. The only thing that's changed is that you're $1000 poorer. In fact, if you also have the firewall password saved on a device they have access to, they can poke whatever holes through your firewall they want. For incident response, the first step is containment. And that's a daunting task if it's beyond your ability to determine what's compromised.

What people forget too, is that online accounts are also assets to secure. You can wipe your router, your phone, and your PC but that doesn't matter if your Google account creds were phished when you thought you were signing up for free CS:GO skins.

i Bought a new pc and firewall and swapped out my old modem for a new one. connected them via ethernet/wired and when i turned on my pc it was hacked instantly, what did i do wrong? you configure firewalls for a living. if you were me and this happened to you what would you do differently. I didnt even get a chance to configure my firewall because they were in my brand new laptop before i could connect to the firewall settings.

 

[Tech9]

turned on my pc it was hacked instantly

Explain what do you think was hacked instantly. Otherwise no one can help you.

 

[Tim91]

Explain what do you think was hacked instantly. Otherwise no one can help you.

my laptop, i turned on my new laptop i setup my new password and recovery questions for the new pc and the hacker was doing the same things on last pc as on the new one. making things lag sometimes not letting me get to the next step in setting up the settings. random pop ups to annoy me as im setting up pc. Im constantly being told im paranoid and these are small glitches but its not possible for a brand new pc to be having the same problems as my old one. What did i do wrong or what could i do differently when setting up my modem/router/pc i was told just now by a cyber specialist that my router would automatically stop a hack from an infected isp modem maybe i have to configure it first to stop an infected modem but i cant configure it because my pc was hacked before i could enter the settings of my firewall maybe it wasnt the modem and they got in another with another method. so im at a loss of words as to how the hacker breached my new pc. any comments would be helpful

 

[Tech9]

things lag sometimes not letting me get to the next step in setting up the settings. random pop ups to annoy me

Not necessarily symptoms of a hacked PC. Did you install any additional software and from what source?

 

[Tim91]

Not necessarily symptoms of a hacked PC. Did you install any additional software and from what source?

Not necessarily symptoms of a hacked PC. Did you install any additional software and from what source?

i didnt install any software. i noticed the hackers presence before i could install anything on the pc.

 

[L&LD]

Why are you connected to the internet (for both the router and the PC) before you've configured them and secured them fully first?

 

[Tech9]

i noticed the hackers presence before i could install anything on the pc

Except some lag here and there and some pop-up screens, what else do you see as hackers presence?

 

[Tim91]

Why are you connected to the internet (for both the router and the PC) before you've configured them and secured them fully first?

i was connected via ethernet/wired which hackers cant intercept i was told. For me to access my router/firewall settings dont i have to have a connection to the internet? to access asus router settings i have to type in http://router.asus.com which requires an internet connection? bare with me im not good with this stuff

 

[Tech Junky]

No, you simply use the gateway IP of the router instead of the name.

 

[Tech9]

to access asus router settings i have to type in http://router.asus.com which requires an internet connection?

No, it works with no Internet connection.

bare with me im not good with this stuff

Three pages later in this thread and still not clear what exactly was/is hacked.

 

[dosborne]

hree pages later in this thread and still not clear what exactly was/is hacked.

Nothing. This is simply a repeat of the same vague actions as the last few times this was posted. There is never any actual details or examples, logs, etc..