Unstable wired router connection after installing powerline

[Jim Jaggger]

Hello,

I'm a little stuck. I have an ASUS AC88U router connected to a Virgin Hub 3.0. This has been working really well and I've received speeds of 211/11. However, because my house has thick walls, I don't get much internet connectivity at the back of it. I therefore bought an ASUS PL-AC56 (powerline network). It seemed fairly easy to set up and I can now receive stable speeds of 40/11 via the wired connection that comes from the powerline adapter (in a separate room).

The powerline connection seems to be stable. It doesn't drop out or lose connectivity. However, my original wired connection (PC plugging straight into my router) now regularly drops connection.

Has anyone else experienced this? If I unplug the ethernet cable that connects the router to the powerline adapter the connectivity problems cease and my base PC is back to normal. However, I obviously can't then connect the PC in the other room.

Does anyone have any advice for this? I would really appreciate your help. I'm a bit of a novice in terms of wifi connectivity but I'm a keen learner and I'm learning fast.

Thanks in advance for your help
Jim

 

[L&LD]

Does the PC wired directly into the router drop the connection on all ports?

 

[Jim Jaggger]

Thanks for your answer. The PC drops out regardless of which port it is plugged into.

 

[degrub]

Thanks for your answer. The PC drops out regardless of which port it is plugged into.

Replace the Ethernet cable between the PL and the Router.
Next choice is to swap the two PL brick locations.

 

[Jim Jaggger]

Thanks for the tip. I swapped the cable out between the PL and Router to one I can guarantee works but I'm afraid I get the same issue.

 

[degrub]

Thanks for the tip. I swapped the cable out between the PL and Router to one I can guarantee works but I'm afraid I get the same issue.

Did you also swap the location of the two PL bricks ?
The brick connected to the router may have an issue.

 

[Jim Jaggger]

It turned out to be that the router and the powerline were using the same IP address. When I changed the router to operate from .3 to .254 it fixed the problem. Powerline was on .1 and the router on .2.

Thanks for the help