Website unreachable from certain countries

[MF-Bra]

@RMerlin, is the https://www.asuswrt-merlin.net down ? getting 403 Forbidden (openresty/1.27.1.1) in the last few hours..

Thanks.

 

[AntonK]

@RMerlin, is the https://www.asuswrt-merlin.net down ? getting 403 Forbidden (openresty/1.27.1.1) in the last few hours..

Thanks.

It appears to be up and working fine.

 

[RMerlin]

@RMerlin, is the https://www.asuswrt-merlin.net down ? getting 403 Forbidden (openresty/1.27.1.1) in the last few hours..

Thanks.

My provider seems to be doing server updates and breaking stuff along the way. A few days ago they made a change that removed the PHP handler I was using, I had to switch to a different PHP handler.

 

[MF-Bra]

It appears to be up and working fine.

Interesting, still offline for me. Shift refresh and trying from mobile without any previous access to the page (no cache at all) shows the same. Any chance a regional/ip restriction being applied ?

 

[ColinTaylor]

Interesting, still offline for me. Shift refresh and trying from mobile without any previous access to the page (no cache at all) shows the same. Any chance a regional/ip restriction being applied ?

It's working here in the UK, as it was yesterday. However, if I switch to Brazil using a VPN I see the same error as you. Other South American countries seem to be OK.

 

[MF-Bra]

It's working here in the UK, as it was yesterday. However, if I switch to Brazil using a VPN I see the same error as you. Other South American countries seem to be OK.

Thanks, after seeing previous messages I did the same VPN test and it worked. Thanks for your confirmation!
@RMerlin, it seems to be something specific for Brazilian IP Addresses, confirmed by my VPN tests and ColinTaylor's test.

It would be great if you can look at it.

 

[MF-Bra]

Can't imagine any reason for regional restriction(s) for such a site. RMerlin does acknowledge an intermittent issue here: https://www.snbforums.com/threads/asuswrt-merlin-3006-102-7-is-now-available.96796/post-986545

Completely agree there is no reason for such a thing, and that's why I didn't test with a VPN prior to reporting here, but it's confirmed there are some restrictions applied.

 

[FernandoF]

In case it helps to further confirm the issue, I can offer another local data point that it is currently not possible to access https://www.asuswrt-merlin.net from Brazil. Thank you.

EDIT: As a temporary workaround for users in Brazil, it is possible to directly reach the main Asuswrt-Merlin downloads page by accessing https://sourceforge.net/projects/asuswrt-merlin/files/

 

[RMerlin]

Completely agree there is no reason for such a thing, and that's why I didn't test with a VPN prior to reporting here, but it's confirmed there are some restrictions applied.

I use Cloudflare. They might be experiencing issues within your region. I don't have any regional block in place.

 

[delphi]

@RMerlin, AsusWRT-Merlin site is blocked to non-US location, I think. I'm in Latin America and I'm getting "403 Forbidden | openresty/1.27.1.1". If this remains, I think a lot of people will be unable to use/access it around the world.

 

[gabox]

I'm in Latam and I can access the site without problems.

 

[RMerlin]

Seems to be country-specific then.

I opened a ticket with the hosting provider, having already confirmed on my end that the issue isn't caused by Cloudflare.

 

[gabox]

Seems to be country-specific then.

I opened a ticket with the hosting provider, having already confirmed on my end that the issue isn't caused by Cloudflare.

Just to take a look at if you use WAF in CF maybe some lazy configuration that bothers some countries. m2c

 

[RMerlin]

Just to take a look at if you use WAF in CF maybe some lazy configuration that bothers some countries. m2c

I completely disabled proxying to confirm that CF wasn't the issue.